Amplify
Technology Management Analyst
Remote - United States
Sponsorship not specified$79k-$90kDetected 55 days ago
Project ManagementAgileStrategic CommunicationsSalesforceProcess ImprovementERPLeadershipCommunicationCollaborationProblem SolvingNetSuiteLean Manufacturing
About the role
- About Amplify Amplify helps teachers bring delight and rigor to students every day.
- Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents.
- For more information, visit Amplify.com.
Responsibilities
- Provide comprehensive product support by tracking critical issues, performing root cause analysis, and collaborating with technical teams to ensure timely resolution.
- Identify and implement scalable business solutions within NetSuite ERP, Salesforce, and other core business software systems.
- Translate business needs into technical requirements, user stories, and acceptance criteria while partnering with system administrators to design thoughtful solutions.
- Collaborate with business stakeholders and IT system administrators to prioritize and manage the project backlog effectively.
- Develop detailed test scripts and lead the execution of User Acceptance Testing (UAT) to ensure solution quality.
- Support adoption of new functionality through stakeholder communications, live demos, and the creation of training documentation.
- The Amplify Business Operations team is seeking an experienced Technology Management Analyst to drive process optimization and system improvement initiatives across core business platforms.
- This role partners cross-functionally to analyze workflows, troubleshoot and remediate system issues, and translate business needs into scalable technical solutions and prioritized remediation roadmaps.
- Working closely with IT and business stakeholders, the analyst will define project scope, manage solution backlogs, develop user stories and test scenarios, and support successful implementation through system analysis, user acceptance testing, and stakeholder communication.
Requirements
- Bachelor's degree or equivalent professional experience.
- 2+ years of experience in Business Analysis or Technology Management with strong problem-solving skills.
- Demonstrated experience working with ERP systems or Salesforce.
Nice to have
- Experience leading software development or process improvement projects for cross-functional clients.
- Certification in a related methodology (Lean Six Sigma, PMP, or Agile/Scrum).
- Advanced proficiency with NetSuite ERP.
- Amplify is an Equal Opportunity Employer.
- Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans.
- If you are selected for employment, a background check will be required.
- As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting.
- Amplify is an E-Verify participant.
Compensation
- The gross salary range for this role is $79,000 - $90,000.
Benefits
- This role is eligible to earn an annual discretionary bonus that rewards individual and company performance.
- We have become a leader in K-12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research.
- The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system.
- A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes.
Equal opportunity
- Equal Opportunity Employer.
- If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com.
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This listing is sourced directly from Amplify's careers page and normalized into a canonical job model.