Kyndryl

Kyndryl

Technical Account Manager (TAM) – Hybrid Cloud

CIO KPop-Dallas (US152527) · Part-time

Sponsorship not specified$125k-$237kDetected 6 days ago
PowerShellAWSGCPAzureCloud PlatformsKubernetesTerraformAnsiblePrometheusDatadogDevOpsSalesAccount ManagementBusiness DevelopmentCustomer SuccessNetwork MonitoringCommunicationCollaboration

About the role

  • The Technical Account Manager (TAM) - Hybrid Cloud is a strategic and technical advisor responsible for driving customer success across complex hybrid IT environments that span on-premises infrastructure, private clouds, and public cloud platforms (e.g., AWS, Azure, GCP).
  • This role includes post-sales technical guidance, pre-sales support, and consultative business development to support client transformation journeys and growth initiatives.
  • The TAM builds strong relationships with technical and business stakeholders, aligns hybrid cloud solutions to business goals, and ensures high-quality service delivery, optimization, and account expansion.

Responsibilities

  • Support workload placement, performance tuning, scalability, and system interoperability.
  • Develop and manage strategic relationships with key technical and business stakeholders.
  • Pre-Sales Support & Solution Engineering
  • Partner with sales and solution engineering teams to support the sales cycle.

Requirements

  • Technical Expertise
  • You're good at what you do and possess the required experience to prove it.
  • However, equally as important - you have a growth mindset
  • You are customer-focused - someone who prioritizes customer success in their work.
  • And finally, you're open and borderless - naturally inclusive in how you work with others.
  • Required Skills &
  • Bachelor's degree in Computer Science, Information Technology, or related technical field

Nice to have

  • Familiar with tools such as Terraform, Ansible, PowerShell, and monitoring tools (e.g., Nagios, Datadog, Prometheus ).
  • Understanding of DevOps pipelines, Kubernetes, virtualization, and identity/access management.
  • Ability to translate technical capabilities into business value.
  • Skilled in identifying upsell, cross-sell, and optimization opportunities.
  • Strong interpersonal, communication, and presentation skills.
  • Ability to influence technical and executive audiences.
  • Preferred Skills and Experience

Skills

  • So why work at Kyndryl?

Compensation

  • The compensation range for the position in the U.S. is $124,920 to $237,480 based on a full-time schedule.

Benefits

  • Conduct regular health checks, business reviews, and performance optimization sessions.

Company info

  • At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
  • The Role
  • The Technical Account Manager (TAM) - Hybrid Cloud is a strategic and technical advisor responsible for driving customer success across complex hybrid IT environments that span on-premises infrastructure, private clouds, and public cloud platforms (e.g., AWS, Azure, GCP). This role includes post-sales technical guidance, pre-sales support, and consultative business development to support client transformation journeys and growth initiatives.
  • At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.
  • We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
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This listing is sourced directly from Kyndryl's careers page and normalized into a canonical job model.