Fifththird

Fifththird

Global Payments Support Specialist II M-F 8:30am-5pm

Cincinnati, OH · Mid

Sponsorship not specifiedDetected 7 hours ago
SwiftComplianceCRMOutbound SalesExcelRecruitingResearchCommunicationMicrosoft Office

About the role

  • Make banking a Fifth Third better® We connect great people to great opportunities.
  • Discover a career in banking at Fifth Third Bank.
  • This position may be responsible for all or any combination of these defined duties and responsibilities encompassed within Global Payments Operations and the administration ofDepositAccountControl Agreements.

Responsibilities

  • Perform general analytics and execution of defined payment related credit risk exceptions by referencing multiple internal applications to assess associated bank driven risk tolerances (i.e. acct balance, established credit limits,bankexposureamount, past historical activity).
  • Handles any routine inquires and confirmations for internal sales support and/or external direct support.
  • Performs outbound funds transfer verification for fraud risk and/or customer special instructions.
  • Collaborates proactively/effectively with team to achieve shared goals.
  • Global Payments Support Specialist II M-F 8:30am-5pm

Skills

  • HIGH RISK AREA requires annual background and credit check
  • High School diploma or its equivalent. *two (2) to three (3) years prior banking experience, preferably in Global Payments
  • PC skills including familiarity with Windows, Microsoft Word, and Excel.
  • Excellent organizational skills.
  • Ability to function in a fast paced environment.
  • Must have very good mathematical skills.
  • Ability to handle highly sensitive customer issues
  • Multi-task oriented.
  • Commitment to teamwork.
  • Proficiency with 10-key required.
  • Ability to research, recognize and solve problems.
  • Ability to handle fluctuating volumes.

Compensation

  • Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
  • The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
  • HIGH RISK AREA requires annual background and credit check

Company info

  • Develop and maintain strong partnerships with internal sales and support teams and other internal and external customers
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