CHEP
Operations Quality & Continuous Improvement Supervisor
Wilmington, Massachusetts, USA · Director
Sponsorship not specifiedDetected 30 days ago
Data AnalysisExcelSupply ChainProcess ImprovementEmployee RelationsLeadershipCommunicationProblem SolvingCritical ThinkingTime ManagementMentoringAdaptabilityMicrosoft OfficeOSHALean Manufacturing
About the role
- CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers.
- We employ approximately 13,000 people and operate in 60 countries.
- Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
Responsibilities
- Develops and drives continuous improvement initiatives to ensure that the quality control function meets key performance indicator goals.
- Drives compliance of CHEP quality guidelines at the service center.
- In partnership with Plant Manager, provide leadership to the quality staff to effectively recruit, train, develop, evaluate, motivate, delegate, and monitor their activities.
- Collaborates with plant leadership to ensure compliance to established policies.
- Support cost control initiatives and process control within the Plant.
- Deliver best operational practices and cost efficiencies across the Plant while maintaining critical quality and raw material utilization standards that are necessary to maintain customer satisfaction and Plant profitability.
- Manages and ensures proper documentation of all quality related documents for all plant personnel.
- Develop, lead, organize group projects targeting quality systems and continuous process improvements. Reports on progress and project deliverables.
- Partners with Regional Quality personnel and the greater quality team to resolve concerns and execute on strategic goals of the organization.
- Collaborates with Plant HSE Supervisor and HSE Plant Lead to support and drive Safety improvements (Zero Harm) across the Plant.
Requirements
- Demonstrated ability to work in a challenging environment.
- Ability to give and receive constructive feedback.
- Demonstrated ability to work cross-functionally.
- Knowledge of manufacturing operations, training quality and production employees.
- Knowledge and experience of quality control program implementation.
- Basic knowledge of OSHA standards.
- 3+ year's line leadership experience.
- Demonstrated ability to communicate effectively with Director and above level leadership.
Nice to have
- Plant leadership
- Front line Team Members
- Territory and Regional Leadership Territory and Network Quality Leadership
- Ops Excellence leadership
- Controls and Compliance team
- Bachelor's degree in Business or in relevant business analysis discipline e.g. finances, engineering, operations, supply chain, or equivalent experience.
- 3-5 years' experience in Quality Assurance or Continuous improvement specialized role.
- Lean Six Sigma certification(s) preferred
Skills
- Proven ability to get results through mentoring skills - effective coaching, facilitation & presentation
- Strong communication skills
- Excellent problem-solving skills and strategic thinking ability.
- Data analysis
- Critical thinking
- Organizational and time management skills
- Strong MS Office knowledge and skills including Excel, Word and PowerPoint
- Quality Mindset
- Coaching and delegation
- Conflict Management
- Brambles and CHEP never conduct interviews via online chat or request money as a term of employment.
This listing is sourced directly from CHEP's careers page and normalized into a canonical job model.