Mass General Brigham

Patient Financial Aid Representative

Boston-MA

Sponsorship not specified$20k-$28kDetected 4 days ago

RecruitingPatient CareResearchLeadershipCommunicationOrganizational Skills

About the role

Responsible for assisting patients in navigating the financial aspects of healthcare services.
Does this position require Patient Care?
Meet with patients or their representatives to explain the financial aspects of their healthcare services, including insurance coverage, copayments, deductibles, and out-of-pocket expenses.

As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care.

Can this role accept experience in lieu of a degree?
Proficiency in using relevant computer software and applications for data entry, documentation, and communication.
Assist patients in understanding and completing financial aid applications, ensuring all required documentation is collected and submitted.
Familiarity with government programs such as Medicaid, Medicare, and Social Security is beneficial.
Strong communication skills, with the ability to explain complex financial concepts in a clear and empathetic manner.
Ability to handle sensitive and confidential information with professionalism and discretion.
Education
High School Diploma or Equivalent required and Bachelor's Degree Health Administration preferred
Experience in a healthcare financial services or patient advocacy role. 1-2 years preferred
Knowledge of healthcare billing and reimbursement processes, insurance plans, and financial assistance programs.
Additional Job Details (if applicable)
Remote Type
Work Location

Knowledge, Skills and Abilities
Excellent organizational skills and attention to detail for managing documentation and application processes.

$19.81 - $28.30/Hourly
Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.
The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.
In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Provide guidance and support in understanding financial obligations, insurance coverage, and available assistance programs.
Collaborate with insurance companies and healthcare providers to obtain necessary authorizations for procedures, treatments, or services.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer.
We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level.

This listing is sourced directly from Mass General Brigham's careers page and normalized into a canonical job model.