AfterShip

AfterShip

Head of HRBP, Global (Bilingual English/Chinese)

US, Remote

Sponsorship not specifiedDetected 1 day ago
RecruitingEmployee RelationsCustomer SupportShopifyLeadershipMentoring

About the role

  • You'll influence how teams are structured, where we invest in talent, how leaders grow, and how we prepare the company for what's next.
  • This isn't a role centered on running HR programs.
  • Success in this role isn't measured by the number of programs launched.

Responsibilities

  • Most importantly, the HRBP function becomes known as a team that helps the business move faster, make better decisions, and build stronger leaders.
  • You'll partner directly with executives and senior business leaders on organizational design, workforce planning, leadership effectiveness, succession planning, and talent investment.
  • You'll lead and coach our North American HRBP team while providing functional leadership across HRBPs in China and India, helping build a consistent, high-performing global practice.
  • You'll guide leaders through organizational change, helping diagnose challenges, evaluate trade-offs, and build teams that can support the company's long-term growth.
  • Most importantly, you'll help ensure that People is viewed as a strategic business partner that enables growth-not simply a support function.
  • Please let us know if you require any support, and we'll work with you to meet your needs.
  • Our hiring process uses AI to help with initial resume screening and to support interview note-taking.

Requirements

  • Experience across both high-growth startups or scale-ups and larger, more structured organizations.
  • A strong track record partnering with VP and executive-level leaders on strategic organizational decisions.
  • Experience working across multiple regions and balancing global consistency with local business needs.
  • Thrive & Grow: There's no ceiling to what you can achieve or learn here.

Compensation

  • Competitive compensation

Benefits

  • Healthcare coverage from day 1
  • Retirement plans including company match
  • Annual learning & wellness benefit
  • Monthly book perk
  • Remote-first / hybrid-flexible work setups
  • In-office lunch and commuter benefits in hub locations

Company info

  • AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants.
  • AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experience, and unlock incremental revenue at every post-purchase touchpoint.
  • AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses-including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga-rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
  • Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
  • A note from the hiring team
  • We're looking for an exceptional HR Business Partner leader to help shape the next chapter of AfterShip.
  • Our business has evolved quickly.
  • AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape.
  • Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants.
  • AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system-giving merchants a single place to manage and automate everything that happens after checkout.
  • By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experience, and unlock incremental revenue at every post-purchase touchpoint.
  • AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide.
  • Today, over 20,000 businesses-including Samsung, Gymshark, Mejuri, Dr.
  • Squatch, and Alo Yoga-rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.

Equal opportunity

  • equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation.
  • We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation.
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This listing is sourced directly from AfterShip's careers page and normalized into a canonical job model.