Freed Associates

Freed Associates

Group Account Manager

San Francisco · Exec

Sponsorship not specifiedDetected 51 days ago
Customer SupportEHR/EMR

About the role

  • As Group Account Manager, you will be responsible for managing and expanding Freed's growing base of B2B customers.
  • Your portfolio will consist of medical groups of varying size and complexity that are currently subscribed to our core product.
  • Some accounts will be at full capacity, most will not.

Responsibilities

  • Your job is to ensure we deliver on Freed's promise: to be the most clinician friendly company in the world.
  • You provide ongoing support to the user base across your portfolio.
  • 401(k) plan to support your long-term financial goals
  • You lead the set-up and execution of a B2B customer management playbook, from onboarding to expansion.

Requirements

  • Familiarity with advanced technology and AI-type products and solutions.

Nice to have

  • Core expertise in managing medium to large customer accounts, plus a demonstrated track record of expanding those accounts through deliberate, systematic efforts.

Compensation

  • Competitive salary and equity in a high-growth company

Benefits

  • An established 'toolkit' for delivering exceptional customer service, especially in a fast-paced, low process, entrepreneurial environment.

Company info

  • You analyze and identify opportunities to proactively reach out to customers to make sure they are getting the most out of our product.
  • Previous experience in an early-stage, high growth company.

This listing is sourced directly from Freed Associates's careers page and normalized into a canonical job model.