Arrow

Arrow

Inside Sales Representative

Downers Grove, Illinois · Full-time

Sponsorship not specified$93k-$100kDetected 5 days ago
Product ManagementSalesforceSalesExcelSupply ChainCustomer Support

About the role

  • Position: Inside Sales Representative Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions.
  • Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers.
  • A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics.

Responsibilities

  • Maintains efficiencies in corporate operational processes and procedures.
  • Ensures execution and manages the demand creation activity, applicable contracts, value added programs, returns, invoicing, credit, shipping issues, etc.
  • Provide proactive notification to customer of changes to delivery status, conduct bond reviews with customer (Shortages & Turns), manage SMI (Slow Moving Inventory) and NCNR (Non-Cancellable, Non-Returnable) customer conversations, own Hard & Planned Order management, PCN (Product Change Notification) Coordination and deliver and maintain the POI (Perfect Order Index).
  • Support Management: Support sales team with direct customer contact for Order to Invoice process within Planned Demand.
  • Liaison between the sales team and Infosys to perform root cause analysis and provide more complex problem-solving.
  • Manage the interface on e-Compass reports with Infosys, drive closure by managing exceptions (Dropped Part, New Part), manage customer Forecast Response reports after Infosys has taken action, and drive closure by managing exceptions.
  • Support e-Compass engagements and manage bond requests, identifying unit turn rates that are outside of branch goals and make adjustments to ensure unit turn rates are met.Coordinate the contract refresh clause and manual inventory sweep process from IPS (In-Plant Store) or consignment back to PDC (Primary Distribution Center).
  • Attend/lead the customer shortage calls and set internal action plan and communicate to appropriate account team members.
  • This role will perform work covered by International Traffic in Arms Regulations.
  • With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life.

Requirements

  • Completes work with a limited degree of supervision
  • Prefer a 2-year degree and 3-5 years of experience or High school graduate with equivalent related experience
  • Experience with Oracle, Salesforce and Excel (VLOOKUPs and pivot tables)
  • Must be able to work with ITAR data may require specific certifications.
  • Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees).

Nice to have

  • Works to ensure that Arrow is awarded full margin from suppliers for fieldwork done.
  • Thorough knowledge and accountability of supply chain engagements such as: e-Compass (My Arrow), Consignments, CARES (Customer Automated Replenishment System) required.
  • Coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG).

Skills

  • $23.63 - $28.88
  • The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Compensation

  • This position will include a base salary plus commission (60/40 split, only the base pay is listed on the JD, OTE will be 93k-100k)
  • Annual Hiring Range/Hourly Rate:

Benefits

  • At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job.
  • That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
  • Medical, Dental, Vision Insurance
  • Short-Term/Long-Term Disability Insurance
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Paid Time Off (including sick, holiday, vacation, etc.)
  • Tuition Reimbursement
  • Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

Company info

  • Responsible for the day-to-day sales activities, sales support, and customer service tasks for specified customers and assigned accounts.
  • Serves as a liaison between Arrow's internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing, and other corporate departments), suppliers, and customers.
  • Processes quotes and oder preparation for specified customers and works with centralized PM's for Quote and Debit information. Works to ensure that Arrow is awarded full margin from suppliers for fieldwork done.
  • What We Are Looking For:
  • Arrow does this by connecting customers to the right technology at the right place, time, and price.
  • Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.
  • Arrow Electronics is looking for an energetic and enthusiastic individual that will be part of our Sales Team to support the growth of our core accounts

Equal opportunity

  • Arrow is an equal opportunity employer.
  • All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
  • All Arrow job postings are for existing job vacancies.
  • We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time.

Visa & Work Authorization

  • Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U
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This listing is sourced directly from Arrow's careers page and normalized into a canonical job model.