NewRocket
ServiceNow Senior Solution Consultant (Western US)
Remote, Western US · Senior
Sponsorship not specifiedDetected 107 days ago
LeadershipCommunicationCollaborationMentoring
About the role
- Our Approach to Work At NewRocket, people are not just the backbone; they're the heartbeat.
- We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table.
- Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams.
Responsibilities
- Leads complex technical solution development related to NewRocket's full range of services and products; engages in conceptual thinking to understand advanced issues and implications
- Collaborates directly with clients to develop and articulate technical solutions, often to senior, technical, and non-technical audiences
- Collaborate with Sales teams in the qualification of customer needs through discovery
- Scopes and delivers Proof of Concept/Proof of Value engagements with prospects
- Lead competitive analyses and understands differentiators between the company and its competitors
- Demonstrated ability to lead the discovery of customer issues and develop technical solutions to address any customer's business issue to ensure the best customer experience possible
- Excellent communication skills, in both internal and external capacities; strong relationship-building skills, including at a senior level who may not have subject matter expertise in ServiceNow; must adapt and interpret communications, and influence key decision-makers
Requirements
- 5 + Years Solution Consulting or Sales Engineering experience in the ServiceNow platform industry
- Proficiency with the ServiceNow platform required
Nice to have
- A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience
- ServiceNow sales certifications and/or Presales certifications
- ServiceNow CSA (Nice to have!)
- ServiceNow CIS (Nice to have!)
Company info
- NewRocket brings 20 years of advising and supporting clients in designing, implementing, and managing AI-enabled digital workflows to improve employee and customer experiences.
- An Elite ServiceNow Partner and ServiceNow Global Partner Award Winner, the Company has completed over 3,000 projects across nine industry specializations.
- NewRocket Goes Beyond Workflows™ to help clients transform their enterprise into a place where employees flourish, customers thrive, and people matter.
- With over 3,000 ServiceNow certifications, NewRocket's business strategists take a holistic, strategic approach to optimize the ServiceNow platform and help clients solve industry-specific challenges.
- NewRocket has been awarded the "2024 BEST Award", "2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)", "2023 ServiceNow Worldwide Customer Workflow Partner of the Year" and "2023 ServiceNow Creator Workflow Partner of the Year".
- We are #GoingBeyond
- Come join our Crew!
- Our Approach to Work
- At NewRocket, people are not just the backbone; they're the heartbeat.
- We believe in creating meaningful experiences, not just for our clients but for every member of our crew.
- Your voice matters, your growth matters, and you matter.
- Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary!
Equal opportunity
- For individuals with disabilities who would like to request an accommodation, please contact HR.US@NewRocket.com.
Visa & Work Authorization
- us, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status
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This listing is sourced directly from NewRocket's careers page and normalized into a canonical job model.