Pomelo Care
Outbound Enrollment Specialist
United States
Sponsorship not specified$19k-$24kDetected 71 days ago
Outbound SalesPatient CareCommunication
About the role
- Your North Star: Enroll patients as a frontline ambassador.
- As an Outbound Enrollment Specialist, you will be responsible for making outbound calls to patients to enroll them into Pomelo Care services.
- You will also educate patients on Pomelo Care clinical and social resources available to them through their health plan.
Responsibilities
- Support patients by answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs.
- Document all interactions and maintain timely, accurate records of patient outreach activities.
- Manage inbound calls from potential patients.
Requirements
- Ability to work Monday-Friday, 8:30am
- Experience working in a fast-paced and dynamic startup environment.
- Experience in outreach enrollments and prospecting.
- Ability to scope and tackle ambiguous problems.
- Ability to work Monday-Friday, 8:30am - 5:00pm CT
Skills
- Strong, empathetic communication skills.
- Strong organizational and time-management skills.
Compensation
- The expected hourly rate for this role is $19.23-$24.04, with an estimated annualized base of $40,000-$50,000 depending on the hours worked.
- Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company.
Benefits
- Comprehensive Health, Dental, and Vision coverage for employees and their families
- High deductible Health Plans with Health Savings Account (HSA) options
- Flexible Spending Account (FSA)
- Equity grant participation
- Competitive vacation policy
- 16 weeks paid parental leave
Company info
- Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause.
- We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey.
- Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.
- Achieve member enrollment goals as driven by company KPIs.
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This listing is sourced directly from Pomelo Care's careers page and normalized into a canonical job model.