Pomelo Care

Pomelo Care

Outbound Enrollment Specialist

United States

Sponsorship not specified$19k-$24kDetected 71 days ago
Outbound SalesPatient CareCommunication

About the role

  • Your North Star: Enroll patients as a frontline ambassador.
  • As an Outbound Enrollment Specialist, you will be responsible for making outbound calls to patients to enroll them into Pomelo Care services.
  • You will also educate patients on Pomelo Care clinical and social resources available to them through their health plan.

Responsibilities

  • Support patients by answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs.
  • Document all interactions and maintain timely, accurate records of patient outreach activities.
  • Manage inbound calls from potential patients.

Requirements

  • Ability to work Monday-Friday, 8:30am
  • Experience working in a fast-paced and dynamic startup environment.
  • Experience in outreach enrollments and prospecting.
  • Ability to scope and tackle ambiguous problems.
  • Ability to work Monday-Friday, 8:30am - 5:00pm CT

Skills

  • Strong, empathetic communication skills.
  • Strong organizational and time-management skills.

Compensation

  • The expected hourly rate for this role is $19.23-$24.04, with an estimated annualized base of $40,000-$50,000 depending on the hours worked.
  • Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company.

Benefits

  • Comprehensive Health, Dental, and Vision coverage for employees and their families
  • High deductible Health Plans with Health Savings Account (HSA) options
  • Flexible Spending Account (FSA)
  • Equity grant participation
  • Competitive vacation policy
  • 16 weeks paid parental leave

Company info

  • Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause.
  • We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey.
  • Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.
  • Achieve member enrollment goals as driven by company KPIs.

This listing is sourced directly from Pomelo Care's careers page and normalized into a canonical job model.