Claim Health

Claim Health

Prior Authorization Specialist

New York City

Sponsorship not specifiedDetected 4 days ago
Product ManagementProcess ImprovementOrganizational Skills

About the role

  • Prior authorization is one of the largest operational bottlenecks for agencies.
  • You'll combine deep operational knowledge with process improvement, helping us encode payer-specific workflows into software that scales across thousands of authorization requests.
  • This isn't a traditional authorization desk role.

Responsibilities

  • Partner with product and engineering teams to translate complex payer rules into scalable workflows. Help define escalation logic, documentation requirements, follow-up cadences, and exception handling.
  • Create and maintain SOPs covering authorization workflows across Medicare Advantage, Medicaid, managed Medicaid, commercial payers, and state-specific requirements.
  • Monitor authorization turnaround times, approval rates, denial trends, escalation volume, payer response times, and automation success metrics. Drive continuous improvement initiatives.
  • Partner with product and engineering teams to translate complex payer rules into scalable workflows.
  • Drive continuous improvement initiatives.
  • Build the future.

Requirements

  • Experience obtaining authorizations across multiple payer portals
  • Strong understanding of eligibility verification, authorization documentation requirements, and referral workflows
  • Experience documenting workflows or SOPs

Nice to have

  • RN, LPN, or clinical background
  • Experience with Careport, Forcura, Ensocare, or referral management platforms
  • Experience working with automation or RCM software vendors
  • Knowledge of hospice-specific authorization requirements and Medicaid room & board processes
  • Multiply your impact.
  • Your expertise becomes automation that processes thousands of authorizations every month.
  • Solve hard operational problems.
  • Help eliminate one of the biggest administrative burdens in post-acute care.

Benefits

  • We're hiring an experienced Prior Authorization Specialist to help build the future of authorization automation for home health and hospice.
  • 3+ years of prior authorization experience within home health, hospice, or post-acute care
  • Join an early-stage healthcare AI company where your knowledge directly shapes the product roadmap.

This listing is sourced directly from Claim Health's careers page and normalized into a canonical job model.