Tencent America LLC
Operations Lead – AI Creator Platform (WorkSolo)
US-California-Los Angeles
Sponsorship not specified$98k-$184kDetected 25 days ago
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About the role
- Business Unit What the Role Entails About WorkSolo WorkSolo is a professional creation tool built for AI creators.
- It empowers independent creators, studios, and creative professionals with AI-native workflows to ideate, produce, and publish high-quality content - from concept to final output.
- We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Responsibilities
- Design and execute full-funnel user operations strategies covering acquisition, activation, retention, and monetization for overseas markets
- Build data-driven user insight systems
- Run A/B tests and lifecycle campaigns to optimize user engagement across the platform
- Drive feature adoption through localized operational campaigns, tutorials, and onboarding programs
- Collaborate cross-functionally with product, design, and data teams to prioritize market-specific requirements
- Build, grow, and manage creator communities across platforms (Discord, Reddit, X/Twitter, YouTube, TikTok)
- design tiered creator programs and ambassador initiatives
- Build data-driven user insight systems; define and track core metrics (DAU, MAU, retention rate, LTV, conversion)
- Identify, recruit, and nurture KOLs, KOCs, and UGC/PGC creators; design tiered creator programs and ambassador initiatives
- Organize community events, creator challenges, themed campaigns, and beta programs to drive engagement
Requirements
- 4-7 years of experience in user/product/community/social media operations within tech, entertainment, or AIGC platforms
- Hands-on experience with Western social platforms (TikTok, YouTube, Instagram, Discord, Reddit, X)
- Deep familiarity with the global AI creator tools landscape - including generation tools (Midjourney, Runway, Pika, Kling), creation workflow tools (Notion AI, Canva AI, Adobe Firefly), and creator platform ecosystems (YouTube Studio, TikTok Creator Marketplace, Patreon)
- Proven track record of building and managing creator/UGC communities from early stage
- Strong data literacy; comfortable using analytics tools (Amplitude, Mixpanel, Looker, etc.)
- Excellent written and verbal English communication; Mandarin Chinese is a strong plus for HQ collaboration
- Self-starter with startup mentality; comfortable operating with ambiguity in an early-stage international expansion
Nice to have
- Experience with OPC (Open Platform Creator) programs or equivalent creator partnership ecosystems is strongly preferred
- Excellent written and verbal English communication
- Mandarin Chinese is a strong plus for HQ collaboration
Skills
- User Operations
- Product Operations
- Serve as the voice of the international user to the product and engineering teams; synthesize feedback into actionable insights
- Community Operations
- Deeply familiar with OPC (Open Platform Creator) ecosystems and creator incentive structures
- Media & Social Operations
- AIGC Ecosystem Development
- Identify and execute strategic partnerships with creator platforms, AI tool communities, and content distribution channels
- Represent WorkSolo at industry events, creator conferences, and AIGC community gatherings
Compensation
- The expected base pay range for this position in the location(s) listed above is $97,500.00 to $183,500.00 per year.
Equal opportunity
- As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community.
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This listing is sourced directly from Tencent America LLC's careers page and normalized into a canonical job model.