Calista Brice

IT Operations Coordinator

Fairbanks, AK

Sponsorship not specifiedDetected 20 days ago

ProcurementInventory ManagementCustomer SupportCommunicationAdaptabilityOrganizational Skills

About the role

Track open IT requests and follow up to ensure timely resolution.
Coordinate technology setup requests for new hires, transfers, promotions, and terminations.
Provide printer-related assistance not covered under maintenance contracts.

Submit, monitor, and manage help desk tickets through Calista Brice IT.
Submit and coordinate Spectrum-related, corporate access, and application support requests.
Coordinate support and maintenance activities related to company phone systems.
Maintain inventory of IT hardware, software, mobile devices, peripherals, and related accessories.
Maintain accurate inventory records and supporting documentation.
Coordinate with Brice Companies software vendors to manage licensing, user setup, renewals, and support activities.
The IT Operations Coordinator provides hands-on support for device provisioning, mobile communications, software licensing, onboarding and offboarding activities, inventory management, and project technology mobilization.
Support administration and setup of business applications including, but not limited to, HCSS, Trimble, Autodesk, SiteDocs, and Document Crunch.
Support project startup and mobilization activities by coordinating technology, communications, and connectivity requirements.
Coordinate technology resources needed to support field operations and project execution.

High school diploma or equivalent required.
Minimum of two (2) years of IT support or technical coordination experience required.
Ability to pass drug, driving, and background screening.
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Brice Inc. operates in a fast-paced, multi-tasking environment requiring a high degree of efficient and effective performance.

Strong customer service, interpersonal, and communication skills.
Ability to effectively coordinate multiple priorities in a fast-paced environment.
Working knowledge of computer hardware, software, mobile devices, printers, and peripheral equipment.
Familiarity with Microsoft 365, device management platforms, and common business applications.
Experience maintaining inventory systems and asset tracking records.
Strong organizational skills with exceptional attention to detail.
Ability to troubleshoot and resolve routine technical issues independently.
Ability to communicate effectively with technical and non-technical personnel.
Ability and willingness to travel between company offices, project sites, warehouses, and remote locations as required.
Ability to work independently while collaborating across multiple departments and business units.
Ability to work effectively within a Native Corporation and multi-subsidiary business environment.

When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in

Coordinate procurement and activation of company mobile devices.
Configure mobile devices, including Duo Mobile and Microsoft Intune Company Portal.

sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status

This listing is sourced directly from Calista Brice's careers page and normalized into a canonical job model.