BOS Innovations
Production & Client Order Coordinator
Surrey, British Columbia, Canada
Sponsorship not specifiedDetected 9 hours ago
LogisticsCustomer SupportProblem Solving
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odds of building a lasting career here
42Risky
Cap-exempt (no lottery)0
Sponsors this role99
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- We are looking for a highly detail-oriented Production & Client Order Coordinator to support order processing, production preparation, quality control, and customer communication. This role requires excellent accuracy with measurements, specifications, pricing details, and data entry, particularly for highly customizable sofa orders.
- Review confirmed customer orders and prepare complete, factory-ready documentation.
Responsibilities
- Process approved order changes and ensure all affected documents and systems are updated.
- Maintain accurate records and help identify recurring issues to improve quality-control processes.
Requirements
- Experience in production coordination, order management, quality assurance, logistics, customer service, or a similar accuracy-focused role.
- Calm and effective problem-solving abilities.
- Experience with custom furniture, manufacturing, e-commerce, purchase orders, production sheets, or made-to-order products is a plus.
- Technical Set-up
- OS: Windows 11 Home/Pro
- Processor: i5 or Ryzen 5 or higher
- RAM: 16GB
- Accessories: Dual Screen, noise-cancelling headset, and a camera
Nice to have
- This role requires excellent accuracy with measurements, specifications, pricing details, and data entry, particularly for highly customizable sofa orders.
- Review confirmed customer orders and prepare complete, factory-ready documentation.
- Verify dimensions, configurations, quantities, fabric, color, cushion fill, arm style, back height, finishes, pricing, and special instructions.
- Cross-check invoices, order forms, drawings, approvals, notes, and internal systems for accuracy.
- Identify missing, conflicting, or unclear information before orders move into production.
- Coordinate with Sales, Client Care, Logistics, and factory teams to resolve order-related issues.
- Exceptional attention to detail and strong numerical accuracy.
- Excellent written and spoken English.
Company info
- Communicate with customers regarding order confirmations, changes, and adjustments.
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This listing is sourced directly from BOS Innovations's careers page and normalized into a canonical job model.