McKesson
Pharmacy Technician (Call Center)
USA, KS, Overland Park · Full-time
Sponsorship not specifiedDetected 2 days ago
Outbound SalesExcelCustomer SupportResearchCommunicationMicrosoft Office
About the role
- McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.
- Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
- We foster a culture where you can grow, make an impact, and are empowered to bring new ideas.
Responsibilities
- Make outbound calls to members who request support through the online portal or auto-dialer
- Deliver exceptional customer service in every interaction
- Perform other duties as assigned by management
- Demonstrated ability to multi-task, problem-solve, and manage deadlines
- We are seeking a Pharmacy Technician Call Center Representative to join our member support team!
Requirements
- Typically requires 3+ years of related experience
- Ability to communicate professionally and empathetically with members and colleagues
- Proven ability to handle confidential information in a regulated environment
- Comfort navigating computer systems and multiple applications
- Working knowledge of Microsoft Outlook and Excel (or willingness to learn)
- PTCB Certified Pharmacy Technician or ability to obtain certification within 6 months of hire
Compensation
- The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.
- In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
- Our Base Pay Range for this position
Benefits
- Together, we thrive as we shape the future of health for patients, our communities, and our people.
- If you want to be part of tomorrow's health today, we want to hear from you.
- Rx Savings Solutions, part of McKesson's CoverMyMeds business segment, delivers an innovative, patented software solution that helps consumers make informed healthcare decisions at the lowest possible cost.
- Founded by pharmacists and software engineers, we partner with employers and health plans to improve access, affordability, and outcomes for prescription medications.
- Clearly explain the benefits and value of Rx Savings Solutions services
- Experience in retail pharmacy, healthcare customer service, and/or healthcare call center environments
- Competitive benefits package
- We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards.
- This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.
- For more information regarding benefits at McKesson, please click here.
Company info
- Answer inbound calls from members and customers regarding prescription cost-saving opportunities
- We are known for delivering insights, products, and services that make quality care more accessible and affordable.
Equal opportunity
- Equal Opportunity Employer
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This listing is sourced directly from McKesson's careers page and normalized into a canonical job model.