B.F. Saul Company Hospitality Group

Front Desk Agent ($18.50/hr) - The Watermark Hotel

Tysons, Virginia

Sponsorship not specifiedDetected 44 days ago

About the role

Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years.
These are operated by a team of more than 1,000 enthusiastic hospitality professionals!
The Watermark indulges guests with a thoughtfully curated stay that delights and surprises even the most discerning traveler.

Responsibilities

Process check-ins and check-outs, verify billing, create reservations, and process special requests.
Drives sales and maximizes revenue by up-selling rooms and amenities.
Safety/Risk Management: Maintains a clean and safe work area in compliance with B.
Maintains a clean and safe work area in compliance with B.

Requirements

Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
Produces required volume of work by planning, organizing and prioritizing work duties.
Attends all required department and hotel meetings.
Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties.

Compensation

The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or oth

Company info

The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental
along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt.
The Watermark Hotel is a new all-suite hotel located in Capital One Center, featuring 300 luxury residential suites with lavish, upscale furnishings, abundant space to unwind, and a hospitality team dedicated to setting a new definition of luxury.
Thoughtfully designed to enhance your visit to Tysons, Virginia, the hotel offers convenient access to the Capital One offices, Capital One Hall, the McLean station along the metro's Silver Line, and more.
Culinary experiences include locally-sourced breakfast at The Aviary, or craft cocktails paired with chef-driven dishes at one of the area's hottest new restaurants, Wren.
The hotel is connected directly to The Perch, an urban rooftop green space perfect for enjoying art, relaxation, or time with friends or colleagues.
This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service.
This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B.
Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.
Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
Monitors room availability, follows restrictions, and all booking policies and procedures.

Equal opportunity

Employer/Veterans/Disabled
Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

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