Alpine
Medical Assistant/ Front Desk
USA, Texas, Live Oak
Sponsorship not specifiedDetected 2 days ago
ComplianceCustomer SupportHIPAAEHR/EMRPatient CareCommunicationOrganizational SkillsMicrosoft Office
About the role
- Flagship Health is seeking a dual Medical Assistant & Front Desk Receptionist to join our team.
- This dual-role position combines both clinical and administrative responsibilities, serving as a key point of contact for patients throughout their healthcare experience.
- The ideal candidate will provide exceptional customer service while supporting providers with patient care and ensuring smooth front-office operations.
Responsibilities
- Support telehealth scheduling and patient preparation for virtual visits.
- Maintain exam room supplies and restock clinical inventory as needed.
Requirements
- Ability to effectively communicate with patients, providers, and team members while demonstrating professionalism, diplomacy, and tact.
- Experience working with diverse patient populations and providing culturally sensitive care.
- Valid Texas Driver's License, insurance, and ability to travel as required.
- High School Diploma or GED required.
- Current CPR Certification required.
- If you enjoy working in a collaborative, patient-focused environment where growth, teamwork, and excellence are valued, we'd love to hear from you.
- Check patients in and out, verify demographic and insurance information, and collect required documentation.
- Excellent verbal and written communication skills with a strong focus on customer service.
- Strong organizational skills and attention to detail.
- Beginner to intermediate computer skills, including EMR systems, Microsoft Office, and telephone systems.
- Ability to multitask and work efficiently in a fast-paced healthcare environment.
- Demonstrated flexibility and willingness to assist in both clinical and administrative functions.
- Ability to maintain patient confidentiality and adhere to HIPAA regulations.
- Professional appearance and demeanor.
- Education & Certifications
- Current Medical Assistant Certification required.
Nice to have
- Bilingual English/Spanish and/or other languages strongly preferred.
Skills
- This position requires flexibility, professionalism, strong organizational skills, and a patient-centered approach.
Benefits
- Maintain accurate patient records and ensure data is entered correctly into the electronic medical record (EMR) system.
- Coordinate communication between patients, providers, and external healthcare organizations.
- Manage incoming and outgoing correspondence, including faxes, referrals, and medical records requests.
- Obtain and document vital signs, including height, weight, temperature, blood pressure, and basic medical history.
- Accurately document patient information according to accepted medical standards.
- Medical Assistant Duties
This listing is sourced directly from Alpine's careers page and normalized into a canonical job model.