Albany Med

Albany Med

Access Service Supervisor - Patient Engagement Center

1275 Broadway Albany, NY 12204

Sponsorship not specified$59k-$89kDetected 5 days ago
ComplianceExcelPerformance ManagementHIPAAEpicLeadershipTime ManagementMentoring

About the role

  • Approval of personal leave or combined leave time and tracking of FMLA, sign-off of KRONOs weekly.
  • Monitoring of lateness and unscheduled absences and escalating of performance issues to manager.
  • Albany Medical Center is an equal opportunity employer.

Responsibilities

  • Responsible to support manager in for all human resource management including interview, hire, counseling, coaching for improvement and termination, as expected and warranted
  • Support a positive environment, free of intolerance, harassment and behaviors not supporting an inclusive environment
  • Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties.

Requirements

  • Associate's Degree. required
  • 5 years Hospital Billing and Registration experience
  • 5 -7 years' experience absent an associate degree. required
  • Strong knowledge of Billing and Registration regulatory requirements. required
  • Ability to supervise in a highly stressful environment in a dynamically changing department with high patient acuity
  • Ability to analyze
  • trend and track revenue cycle issues impeding ability to bill a clean claim
  • Excellent proficiency in spreadsheet/EXCEL
  • Knowledge Information Technology integration concepts
  • Ability to 'think on feet' for solution to operational issues impacting patient flow
  • 3 - 5 years Hospital Billing and Registration experience
  • Supervisory experience
  • Demonstrated Leadership success
  • Understanding of revenue cycle best practice principles - Inpatient and Outpatient services
  • receive no denial
  • Strong customer focus with eye on the optimal patient experience.

Nice to have

  • Bachelor's Degree - preferred

Compensation

  • Ensure timely completion of annual evaluations
  • $59,066.00 - $88,599.00

Benefits

  • Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
  • Thank you for your interest in Albany Med Health System!​
  • Albany Med Health System is an
  • Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
  • Ensures appropriate coverage of patient facing areas including scheduling assigning self if situation warrants
  • Assess request for time off while ensuring appropriate coverage
  • The Access Service Supervisor is responsible for oversight of daily operations of respective unit, including scheduling for appropriate coverage, break and meal breaks.

Equal opportunity

  • equal opportunity employer.

This listing is sourced directly from Albany Med's careers page and normalized into a canonical job model.