Albany Med
Access Service Supervisor - Patient Engagement Center
1275 Broadway Albany, NY 12204
Sponsorship not specified$59k-$89kDetected 5 days ago
ComplianceExcelPerformance ManagementHIPAAEpicLeadershipTime ManagementMentoring
About the role
- Approval of personal leave or combined leave time and tracking of FMLA, sign-off of KRONOs weekly.
- Monitoring of lateness and unscheduled absences and escalating of performance issues to manager.
- Albany Medical Center is an equal opportunity employer.
Responsibilities
- Responsible to support manager in for all human resource management including interview, hire, counseling, coaching for improvement and termination, as expected and warranted
- Support a positive environment, free of intolerance, harassment and behaviors not supporting an inclusive environment
- Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties.
Requirements
- Associate's Degree. required
- 5 years Hospital Billing and Registration experience
- 5 -7 years' experience absent an associate degree. required
- Strong knowledge of Billing and Registration regulatory requirements. required
- Ability to supervise in a highly stressful environment in a dynamically changing department with high patient acuity
- Ability to analyze
- trend and track revenue cycle issues impeding ability to bill a clean claim
- Excellent proficiency in spreadsheet/EXCEL
- Knowledge Information Technology integration concepts
- Ability to 'think on feet' for solution to operational issues impacting patient flow
- 3 - 5 years Hospital Billing and Registration experience
- Supervisory experience
- Demonstrated Leadership success
- Understanding of revenue cycle best practice principles - Inpatient and Outpatient services
- receive no denial
- Strong customer focus with eye on the optimal patient experience.
Nice to have
- Bachelor's Degree - preferred
Compensation
- Ensure timely completion of annual evaluations
- $59,066.00 - $88,599.00
Benefits
- Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
- Thank you for your interest in Albany Med Health System!
- Albany Med Health System is an
- Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
- Ensures appropriate coverage of patient facing areas including scheduling assigning self if situation warrants
- Assess request for time off while ensuring appropriate coverage
- The Access Service Supervisor is responsible for oversight of daily operations of respective unit, including scheduling for appropriate coverage, break and meal breaks.
Equal opportunity
- equal opportunity employer.
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This listing is sourced directly from Albany Med's careers page and normalized into a canonical job model.