Octane
Credit Specialist - Underwriter
Irving, Texas, United States
Sponsorship not specifiedDetected 15 days ago
SalesforceSalesOutbound SalesCustomer SupportCommunicationOrganizational SkillsUnderwriting
About the role
- Octane is unlocking the power of financial products for merchants and consumers.
- Visit www.octane.co for more information.
- You will work closely with our sales team to help foster already established relationships while providing exceptional customer service.
Responsibilities
- Actively seek to engage and build rapport with dealer partners via inbound and outbound phone calls, texts, chats and emails, with the objective of increasing their monthly funded loan count toward a specific target.
- Understand our various loan programs, platform functionality, and our proprietary decisioning model to provide our dealer partners with thorough explanations of decline reasons along with advance caps for approvals (i.e., DTI, PTI, LTV).
- Confidently explain our regression model as it pertains to loan decisioning and loan terms with the mindset of providing our dealer partners with a path forward for their customer.
- Provide continued onboarding support for newly enrolled dealers by being able to comfortably walk them through using our platform and structuring their loan contracts.
- Communicate with consumers in reference to their own applications while following applicable state and federal laws.
- Our cutting-edge technology and innovative financial products empower businesses with more control and flexibility, enabling them to deliver seamless digital experiences, drive customer loyalty, and build long-term value.
Requirements
- Minimum high school diploma/GED required.
- At least 1-2 years of experience in Loan Underwriting or Loan Processing, combined with previous experience in Sales and/or Customer Service, preferably in the auto or powersports industry.
- Must have a thorough understanding of debt-to-income, payment-to-income, and loan-to-value ratios.
- Must be highly knowledgeable on different income sources for consumers along with a clear understanding of reading supporting documentation (paystubs, 1099, W2, 1040, bank statements).
- They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
- All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Nice to have
- Experience working in automotive or powersports dealerships is a plus.
Benefits
- Robust Health Care Plans (Medical, Dental & Vision).
- Up to 20 Days PTO (Accrued).
- Generous Parental Leave.
- Retirement Plan (401k with Company Match).
- Educational Assistance/Tuition Reimbursement up to $3K/year.
- Powersports Safety Benefit.
- Wellhub (Gympass) Wellness Benefit.
Company info
- connecting dealerships with high-intent buyers, driving transparent, fast, and easy closings with award-winning technology, and providing on-going customer care with superior loan servicing.
- Founded in 2014, Octane supports over 60 OEM partner brands and over 4,000 dealer partners, and has a team of over 600.
- We are searching for an Underwriter who can take the handoff from our sales team to work directly with dealers across all engagement levels and verticals, providing them assistance in understanding our underwriting guidelines while guiding them through navigating our dealer contracting platform.
- We're specifically seeking candidates who can work a 10 AM - 7 PM CST shift with rotating Saturdays.
This listing is sourced directly from Octane's careers page and normalized into a canonical job model.