Brillio

Director, Client Partner - BFSI

New York, New York, United States · Director

Sponsorship not specifiedDetected 105 days ago

Data AnalysisA/B TestingBusiness DevelopmentCustomer SuccessLeadershipCommunicationCollaboration

About the role

Backed by Bain Capital private equity and Orogen Group, and growing at nearly 60% YoY since its inception, Brillio is one of the fastest growing digital technology service providers.
We help clients harness the transformative potential of the four superpowers of technology - cloud computing, internet of things (IoT), artificial intelligence (AI), and mobility.
Brillio was awarded 'Great Place To Work' in 2021 through 2025.

Establishing and building "trust" and leverage client context by understanding client's overall business goals and culture
Positioning Brillio as a Strategic IT partner and identify new avenues for Brillio to partner, implement and deliver within the account.
The Client Partner position is a key role within the Brillio Customer Success team for North America, responsible for driving sales and business development strategies, and executive relationships for one of our most strategic Banking clients and a couple other key clients.
In this role, the Partner will be responsible to drive superior customer experience and revenue growth.
The role shall be assisted by a team of practice managers who shall help create the customer experience and delivery excellence.
The Partner will act as a "trusted advisor" to his/her client and have a mix of strategic business and technology experience.
Displays agility to deliver high quality results in the face of changing stakeholder expectations.
Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons.
Enables a culture of collaboration and empowers teams to "raise their game" in order to create a winning formula.

Proven track record of delivering growth with banking and financial services clients (10M+) and driving strategic partnerships.
Working knowledge of one of the following areas of
Working knowledge of one of the following areas of technologies: Product Engineering, Cloud, Analytics or Digital technologies for customer insights.
Qualifications:
Should have a farmer/mining approach, street smart, optimistic person capable of bringing innovative solutions and ideas and leading by example.
Senior executive presence and credibility - possesses an interest and passion toward engaging senior level executives in grasping and enabling fundamentals of business change.
Customer Advocacy - Ensures customer success on stated and unstated business priorities through strategic advice and market leading solutions.
Owner's Mindset - Is passionate about Brillio's business, deeply committed to its success and makes decisions that are in the best interest of the firm.
Execution with Pace - Displays agility to deliver high quality results in the face of changing stakeholder expectations.
Big Picture Thinking - Creates a common definition of shared success and sets bold targets that inspire the team towards new horizons.

Excellent communication and facilitation skills.
Exceptional client management skills and business development & delivery experience.
Experience in a global service delivery model.
Product Engineering, Cloud, Analytics or Digital technologies for customer insights.
Candidates should demonstrate the below listed critical leadership qualities:
Innovation Ethos - Embraces ambiguity and adopts relentless experimentation to challenge current practices and enable continuous growth.

This listing is sourced directly from Brillio's careers page and normalized into a canonical job model.