United Services Automobile Associa

AVP, Program / Project Management - Life Company

San Antonio Home Office I, USA

No sponsorship$170k-$306kDetected 25 days ago

Project ManagementAgileProcess ImprovementLeadership

About the role

The AVP of Program / Project Management reports directly to the VP of Life Company Operations who is responsible for service, claims, and special investigations.
The leader in this position also communicates with key stakeholders across Life Company to plan, execute and ensure effective of delivery strategic initiatives.
This AVP also utilizes executive-level business acumen and decision-making abilities and provides effective management and leadership.

Provides thought leadership to develop and enhance enterprise program and project management methods, tools, and templates to deliver better client and employee experience.
Develops strong relationships with cross-functional key stakeholders by leading program steering committees with senior management and program sponsors.
Maintains awareness of current industry best practices and trends, and risk, legal, and regulatory changes in Financial Services and technical fields (i.e., risk management, modeling, data infrastructure, data management, systems architecture, batch, and real-time processing) to provide effective consultation for business requests and project/program structuring activities.
Leads components of on-going operational planning and collaborates with other senior leadership or line of business stakeholders across business units to ensures the business is prepared to support and participate in the execution methodology for technical and business work efforts.
Identifies trends and develops action plans to resolve abstract problems outside of set guidelines that impact the process execution.
Makes strategic decisions that influence the operational and financial performance, ensuring outcomes effectively manage risk and compliance.
Drives the adoption and sustainment of changes within the organization in compliance with USAA's Change Management methodology.

Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required).
Bachelor's degree
Executive-level understanding and experience with strategic-level change management.
Executive-level experience with systems design and development from business requirements analysis through to day-to-day management.

The salary range for this position is $169,880 to $305,780.
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Accountable for leading the organizational integration of Program / Project processes / methodologies to ensure complex, area-specific, or Enterprise-wide initiatives are in alignment with the strategic vision.
Establishes key metrics (i.e., deliverables, financials, duration, benefits) to measure success and influence internal project/program methodologies and approaches.
OR 4 years of relevant education and / or experience.

This AVP oversees and integrates change within Life Company Operations, helping to realize the benefits of strategy while promoting operational stability.
This AVP also provides leadership and develops the operational direction for various Life Company business programs and associated projects and change functions.

Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA is an Equal Opportunity Employer.

USAA does not provide visa sponsorship for this position.
Please do not apply for this position if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

This listing is sourced directly from United Services Automobile Associa's careers page and normalized into a canonical job model.