Armada

Armada

Senior Customer Engineer, Federal

Washington, D.C., USA (Remote) · Senior · Contract

Sponsorship not specified$188k-$235kDetected 12 days ago
AzureCloud PlatformsDockerKubernetesRESTWebSocketsMachine LearningTensorFlowPyTorchCybersecuritySalesFirewallSD-WAN5G/LTELeadershipCommunicationProblem SolvingOrganizational Skills

About the role

  • The Customer Engineer plays a pivotal role in bridging the gap between technical expertise and sales acumen.
  • This position requires a blend of technical knowledge and interpersonal skills to effectively communicate the value of complex technical solutions to potential clients.
  • This role is instrumental in driving revenue growth by effectively positioning the company's products or services within the marketplace.

Responsibilities

  • Bring a high-ownership, self-starting mindset with a willingness to fill gaps, solve problems, and support the team. Thrive in ambiguity, step up without waiting for direction, and contribute beyond your role to drive shared success.
  • Enhance field team understanding of technical concepts, product features, and selling strategies. Provide ongoing support and enablement resources to empower sales representatives in their client interactions.
  • A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge
  • A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude
  • You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge
  • You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude

Requirements

  • Bachelor's degree in Computer Science, Engineering, or related field
  • 5+ years proven experience in a pre-sales, sales engineering, or solution architecture role supporting technical products.
  • Familiarity with cloud platforms, virtualization or containerization technologies, and modern enterprise infrastructure.
  • Proficiency in at least one core technical domain such as AI/ML infrastructure, connected devices, or data center systems (see Technical Focus Areas below).
  • Working knowledge of cloud platforms, modern networking concepts, and containerization or virtualization technologies.
  • Excellent communication and presentation skills, with the ability to engage and influence both technical and non-technical audiences.
  • Must be willing and able to travel, including potential international travel, as business needs dictate.

Nice to have

  • Prior experience with MEDDPICC, Challenger Sale, Command of the Message etc.
  • and managing to a sales process.
  • Demonstrable expertise in one or more Technical Focus Areas:
  • AI & Edge AI Solution Architecture - This specialty emphasizes expertise in scoping, qualifying, and shaping AI-powered solutions.
  • Defining inputs (e.g., cameras, sensors) and estimating compute requirements.
  • Familiarity with AI frameworks (e.g., TensorFlow, PyTorch, ONNX) and the broader AI/ML lifecycle is essential, along with a strong grasp of practical AI applications.
  • Modular Data Center Systems & Rack Solutions Architecture - This specialty requires strong systems integration skills and the ability to translate customer requirements into reliable, scalable infrastructure solutions.
  • and experience with virtualization and containerization platforms (e.g., VMware, Docker, Kubernetes).

Skills

  • Working at Armada means taking ownership, driving autonomy, and delivering impact.

Compensation

  • For U.S. Based candidates: To ensure fairness and transparency, the on-target earnings salary range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications.
  • In addition to the salary, this role will also be offered equity and subsidized benefits (details available upon request).
  • 14 paid company holidays per year
  • $188,000 - $235,000 USD

Benefits

  • Medical, dental, and vision (subsidized cost)
  • Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)
  • Retirement plan options, including 401(k) and Roth 401(k)
  • Unlimited paid time off (PTO)
  • You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company
  • In addition to the salary, this role will also be offered equity and subsidized benefits (details available upon request).

Company info

  • Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty.
  • Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada's solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.
  • With nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft (M12), alongside strategic partnerships with Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio.
  • We are building the infrastructure layer for sovereign and edge AI - rugged, deployable compute for customers that cannot rely on centralized cloud.
  • You'll tackle challenges that haven't been solved before and help build something transformative from the ground up.
  • What you do here will not only define your career but help further Armada's mission to bridge the digital divide for customers around the world.
  • Provide expert technical guidance to customers and sales peers regarding Armada's products and services. Understand client challenges and propose the appropriate solutions to meet their needs.
  • Lead technical demonstrations, proof-of-concepts, and workshops to showcase features, functionalities, and benefits of the company's offerings.

Equal opportunity

  • At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive.
  • As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law.
  • This policy applies to all employment decisions, including hiring, promotions, and compensation.
  • Our hiring is guided by qualifications, merit, and the business needs at the time.

Visa & Work Authorization

  • citizenship and eligibility for a Secret or higher security clearance
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This listing is sourced directly from Armada's careers page and normalized into a canonical job model.