WhiteWater Midstream
Technology Analyst
Austin, TX
Sponsorship not specifiedDetected 36 days ago
OAuthComplianceAccountingSAPProcess ImprovementVendor ManagementProcurementERPHRISCommunicationProblem SolvingMicrosoft OfficeSarbanes-OxleyAccounts Payable
About the role
- Monitor application performance, integrations, and system alerts to proactively resolve issues.
- Coordinate with vendors and internal teams to resolve incidents and service requests.
- Administer role-based access controls in accordance with security policies.
Responsibilities
- Serve as primary support for assigned enterprise applications.
- Perform daily administration including user provisioning, security roles, workflows, and system configuration.
- Support application upgrades, releases, testing, and production deployments.
- Manage user lifecycle activities including account creation, modification, and deactivation.
- Support authentication issues such as password resets and account lockouts.
- Identify and implement opportunities for automation and process improvement.
- Support deployment of new modules, features, and system enhancements.
- Develop and execute test plans for system updates, enhancements, and integrations.
- Application Support & Administration
Requirements
- 2+ years of experience supporting enterprise business applications, ERP systems, or SaaS platforms.
- Experience managing user access, security roles, and application configuration.
- Experience monitoring system integrations, analyzing errors, and coordinating issue resolution.
- Excellent verbal and written communication skills with the ability to work effectively across departments and organizational levels.
- Proficiency with Microsoft Office Suite, particularly Excel.
- Bachelor's degree in Information Systems, Computer Science, Business, Accounting, Finance, or equivalent work experience.
Benefits
- Selected candidate is eligible for employer matched 401(k), medical, dental, vision, basic life and AD&D insurances and other benefit offerings.
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