Canary Technologies Corp

Senior Product Manager, AI Voice

New York, NY · Senior

Sponsorship not specified$160k-$200kDetected 23 days ago

RESTMachine LearningNLPLLMsProduct ManagementCustomer Success

About the role

This role sits at the intersection of cutting-edge AI and the day-to-day realities of enterprise hospitality, covering the full conversational AI lifecycle.
If you're technically curious, customer-focused, and energized by turning complex problems into great products, let's talk.

Collaborate with Engineering, AI/ML, and Infrastructure to help prioritize platform investments around reliability, latency, and scale.
We provide budget to help drive cross functional professional development conversations across the organization.
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.

5+ years in product management, with experience shipping AI, conversational AI, or technically complex SaaS products.
Ability to work cross-functionally and keep teams aligned without direct authority.
Enough technical fluency in conversational AI - LLMs, NLP, dialog management - to collaborate effectively with engineers and ask the right questions.
Strong analytical skills and comfort connecting product metrics to customer and business outcomes.
Experience working directly with customers and incorporating their feedback into what you build.

Target cash compensation ranges from $160,000 - $200,000, including a fixed annual salary and a performance-based bonus paid quarterly.
Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.
We also work hard to ensure Canary is a fun and exciting place to work!
Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Self Improvement Club: We meet each month and share our personal goals for the month.
Each individual is provided a budget towards any purchases that help us achieve these goals.

Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so.
Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
This role also includes a stock option grant, subject to board approval.

Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests.
Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work - and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
As a company we want to ensure that the team has time to recharge.
Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Monitor AI accuracy, resolution rates, and system performance, and surface actionable improvements before customers feel the impact.
We're looking for a Senior Product Manager to help drive Canary's AI Voice product - the system that powers intelligent, real-time voice interactions between hotels and their guests.

We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic inform

This listing is sourced directly from Canary Technologies Corp's careers page and normalized into a canonical job model.