Mintlify
Support Engineer
San Francisco · Junior
Sponsorship not specifiedDetected 34 days ago
GitLLMsSalesforceCustomer SupportCommunication
About the role
- Each new hire has a huge impact on shaping the company's trajectory. - Culture of slope over y-intercept https://mattrickard.com/hire-slope-not-intercept: We value learning velocity, grit, and unapologetically unique personalities.
Nice to have
- Partnering with engineering to investigate, resolve, and ship fixes directly - your job isn't to escalate issues, it's to close them
- Strong engineering foundation
- CS degree or engineering experience, demonstrated through shipped projects and real GitHub activity
- this role works for a strong new grad or someone with a few years under their belt
- Ability to diagnose and resolve technical issues end-to-end, independently
- Exposure to AI tooling, automations, or LLM-based workflows - you've built something with them, not just used them
- Exceptional written communication - your messages are friendly, precise, and professional
- A builder mindset - you see a manual process and feel compelled to automate it
Compensation
- Annual team offsite (previously went to Alaska, Hawaii)
Benefits
- Competitive compensation and equity
- 20 days paid time off every year
- $420/mo. wellness stipend
- 100% coverage for Health, dental, vision
Apply directly at Mintlify →Create a free account for alerts like thisView Mintlify immigration profile
This listing is sourced directly from Mintlify's careers page and normalized into a canonical job model.