WorldStrides
HEI Apply Administrator
United States · Part-time
Sponsorship not specifiedDetected 14 days ago
Data AnalysisHubSpotSalesforceCRMLeadershipCommunicationProblem SolvingAdaptability
About the role
- Company Introduction WorldStrides is the global leader in educational travel and experiential learning.
- WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports.
- Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways.
Responsibilities
- Support day-to-day administration, configuration, and maintenance of the HEI Apply platform.
- Configure and maintain applicant workflows, status transitions, routing rules, and operational process stages
- Support setup and maintenance of forms, conditional logic, automated notifications, email templates, and portal content
- Assist with workflow configuration supporting admissions, enrollment, approvals, payments, document collection, and student lifecycle activities.
- Support user role management, permissions, and workflow-based assignments.
- Coordinate with HEI Apply onboarding and support teams during implementation, testing, and post-go-live activities.
- Support reporting setup, operational dashboards, and data validation activities
- Create and maintain user documentation, training materials, and process guides.
Requirements
- Bachelor's degree or equivalent experience
- 2+ years of experience supporting SaaS, CRM, workflow, or administrative platforms
Nice to have
- Experience with CRM, workflow, SaaS, or administrative platforms such as Salesforce, HubSpot, HEI Apply, or similar systems
- Familiarity with workflow/process mapping, automation concepts, and user journey configuration
- Experience with reporting, spreadsheets, dashboards, or data analysis
- Basic understanding of integrations, APIs, or system configuration concepts
- Exposure to integration and automation platforms such as Zapier, MuleSoft, Power Automate, or similar tools is a plus.
- Strong customer-service mindset
- Process-oriented thinker
- Adaptable and eager to learn
Compensation
- Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate a
Benefits
- 10 paid floating corporate holidays, 1 paid volunteer day & 25 PTO days to start - accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
- Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
- WorldStrides is the global leader in educational travel and experiential learning.
- Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
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This listing is sourced directly from WorldStrides's careers page and normalized into a canonical job model.