Staff
Gift Care Coordinator
Richmond, Virginia · Full-time
Sponsorship not specified$24k-$28kDetected 21 days ago
Data AnalysisCRMCustomer SupportCommunicationProblem SolvingMicrosoft Office
About the role
- Are you detail-oriented with a heart for service?
- IMB is not responsible for omissions or alterations to this information in third-party job postings.
- Worker Type: Employee Regular Time Type: Full time
Responsibilities
- Monitor donor inboxes and maintain communications that reflect IMB's values and commitment to excellence
- Support stewardship initiatives and collaborate with internal teams to enhance the donor experience
- Maintain accurate, up-to-date donor records within the CRM system
- Generate reports and support data analysis efforts to inform strategic stewardship decisions
- Partner cross-functionally with Finance, the Church Success Center, and other teams to ensure seamless coordination of gift processing
Requirements
- Proficiency with CRM systems (Virtuous or similar) and Microsoft Office applications
- Demonstrated ability to handle confidential information with discretion and professionalism
- Strong analytical capabilities, including experience with reporting and data interpretation
Nice to have
- bachelor's degree preferred
- High school diploma or equivalent required
Compensation
- $23.57-$27.73 per hour*
Benefits
- Medical insurance with choice of 3 plans, dental, vision, HSA and FSA benefit plans (and more!)
- Short- and long-term disability and basic life insurance coverage (employer paid) - with supplemental coverage available
- 403(b) Retirement Plan Savings - with 5% employer contribution plus up to a 4% matching contribution, fully vested after 3 years
- 21 days of paid time off accrued in the first year, plus 11 paid holidays and the week between Christmas and New Years
- Volunteer Mission Trip Benefits so you can experience mission life firsthand by working with our teams overseas
- Access to tuition discounts
- See a summary of our comprehensive benefits package for full time regular and contract employees here.
- This range reflects base compensation only and does not include the value of IMB's comprehensive benefits, which are described further below.
This listing is sourced directly from Staff's careers page and normalized into a canonical job model.