Asurion
In-Home Sales & Tech Support (Full-Time)
US-Austin · Junior · Full-time
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About the role
- Meet customers in-home, in-office, or wherever they are.
- Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
Responsibilities
- Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy.
- In-Home Sales & Tech Support (Full-Time)
Requirements
- Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets.
- Ability to provide proof of valid car insurance (excluded: Manhattan)
- Must be comfortable working around household pets
- While a standard schedule is provided, flexibility may be required.
Skills
- Efficient, adaptable, goal-oriented and persuasive communication skills
- Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
Benefits
- Mileage reimbursement based on IRS guidelines paid weekly
- 35 dollar phone stipend paid monthly
- $21.00 hourly + mileage reimbursement + phone stipend + sales commission
Company info
- Comfortable working in a sales environment with set targets
- A valid driver's license and satisfactory driving record with at least 1 year driving experience
- A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way.
- Work a varied 5-day week schedule designed to meet customers on their timeline -this will include evenings, weekends and holidays
- A personal cellphone to keep in the know while on the job
- Naturally outgoing individual who thrives in human interaction
- Utilize your expertise to address and resolve customers' tech issues, provide an understandable solution, regardless of their tech knowledge
- Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
- Leverage Asurion's growing range of products to offer tailored solutions to customers.
- We're looking for In-Home Sales & Tech Support to work during our busiest hours.
This listing is sourced directly from Asurion's careers page and normalized into a canonical job model.