EliseAI

Renewal Manager

New York City

Sponsorship not specifiedDetected 43 days ago

RESTAgentic AIAccessibilityAccount ManagementNegotiationForecastingCustomer SuccessLeadershipCollaboration

About the role

Your work will directly lock in multi-year revenue and surface new ARR that would otherwise be left on the table.

Partner directly with C-level, VP, and director-level stakeholders to drive renewals from initial outreach through negotiation to close
Manage a high-volume book of business, consistently exceeding retention and multi-year renewal targets while identifying upsell and cross-sell opportunities
Collaborate cross-functionally with Sales, Customer Success, Finance, and Legal to secure on-time renewals, preserve contract value, and unlock growth
Maintain a forward-looking 90-day forecast of gross renewal rate, net revenue retention, and risk exposure to provide leadership with real-time pipeline visibility
Work with GTM Strategy to refine and scale the renewal motion-developing repeatable email cadences, talk tracks, and reporting dashboards tailored to varying deal complexities
With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services.

5+ years of relevant experience in a client-facing, quota carrying role (renewals, account management, sales, customer success) ideally in a SaaS company
Demonstrated experience in consistently meeting and exceeding quotas
It's not often that you can get in on the ground floor of a funded (unicorn! https://www.eliseai.com/blog/eliseai-raises-250m-series-e) startup that's scaling so fast.

Willingness to work in person at our office at least 4 days a week
Experience in managing complex renewal processes (multi-threading, ROI analysis, etc.) is a plus

Compensation range for this role $115,000 (150,000 OTE).
In addition to the salary range listed, this role is eligible for commission based compensation.

In addition to the growth and impact you'll have at EliseAI, we offer competitive salaries along with the following benefits:
Equity in the company
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
Fitness & home services stipend to cover part of your expenses so you can focus on what matters
Unlimited vacation and paid holidays
EliseAI offers a competitive total rewards package which includes base salary, equity, a comprehensive benefits & perks package, and bonus depending on the role.
Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.
We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at recruiting@eliseai.com

This listing is sourced directly from EliseAI's careers page and normalized into a canonical job model.