Bellbros

Bellbros

Customer Service Representative

Sacramento, CA

Sponsorship not specified$20k-$24kDetected 5 days ago
Outbound SalesCustomer SupportCommunicationProblem Solving

About the role

  • Bell Brothers is looking for a dedicated Customer Service Representative to join our team.
  • We're committed to providing excellent HVAC and plumbing services, and we need team members who share our focus on quality and customer satisfaction.

Responsibilities

  • Manage a high volume of inbound and outbound calls to schedule appointments.
  • Accurately document client interactions while managing multiple tasks.
  • Meet productivity goals and maintain high-quality service standards.
  • Develop a working knowledge of our products and services.

Requirements

  • Ability to sit for extended periods with clear speech and listening abilities.
  • 3-5 years of call center experience.
  • Ability to type 45+ WPM while talking and multitasking.
  • Ability to work at a computer for long periods of time
  • Ability to stand, walk, kneel, stoop, crouch, and climb as well as lift, carry, and/or move up to 25lbs
  • Ability to work in a noisy work environment
  • Strong communication, problem-solving, and customer service skills.
  • Physical Requirements:
  • Work Conditions:
  • Use standard office equipment, including computer, phone, copier/scanner, etc
  • Project timelines and deadlines may often require more than 40 hours per week

Nice to have

  • HVAC or plumbing industry experience is a plus.
  • Proficient with Microsoft Suite
  • Service Titan experience is a plus.

Skills

  • This position is in-office, in the city of Sacramento.

Compensation

  • We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits.

Benefits

  • Medical, dental, and vision insurance
  • Paid vacation, holidays, and sick leave

Company info

  • We are an equal opportunity employer committed to diversity and inclusion in the workplace.
Apply directly at Bellbros →Create a free account for alerts like thisView Bellbros immigration profile

This listing is sourced directly from Bellbros's careers page and normalized into a canonical job model.