Lucid Motors
Sr. Software Quality Engineer, Customer
Casa Grande, AZ · Senior · Full-time
Sponsorship not specifiedDetected 13 days ago
Data AnalysisCustomer SupportEmbedded SystemsLeadershipCommunicationCollaboration
About the role
- This role collects and analyzes logs, cloud telemetry, PCAP traces, CAN data, diagnostics, service records, fleet signals, and customer feedback to turn field issues into clear engineering evidence.
Responsibilities
- Issue Reproduction & Customer Support
Requirements
- Direct experience in field quality, service engineering, warranty analysis, diagnostics, connected vehicle data analysis, or software issue investigation.
- Experience identifying <span data-ccp-parastyle="List Bu
Nice to have
- Customer Software Quality Leadership
- Technical Investigation & Diagnostics
- Engineering Escalation & Prioritization
- Software Quality Risk Management
- Release Readiness & Quality Reporting
- Minimum 7+ years of relevant experience in software field quality, automotive quality, embedded systems quality, issue investigation, service engineering, diagnostics, or related software-enabled product quality roles.
- Hands-on experience collecting, analyzing, and correlating logs, cloud telemetry, PCAP traces, CAN data, diagnostic data, service records, and fleet signals from connected vehicles or embedded systems.
- Working knowledge of automotive communication and diagnostics, including CAN, Ethernet, ECU behavior, DTCs, UDS, signal-level analysis, and vehicle-level software interactions.
Company info
- We are seeking a Senior Customer Software Quality Engineer to lead customer issue response, technical investigation, and prioritization of complex software-related field quality issues.
Apply directly at Lucid Motors →Create a free account for alerts like thisView Lucid Motors immigration profile
This listing is sourced directly from Lucid Motors's careers page and normalized into a canonical job model.