Airbnb

Global Law Enforcement Operations Enablement Manager

United States

Sponsorship not specified$125k-$145kDetected 9 days ago

Performance ManagementCustomer SupportResearchLeadership

About the role

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.
Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Enablement Manager is responsible for ensuring that the team can process requests accurately, on time, and in line with Airbnb's policies and applicable privacy laws.

As the Enablement Manager for LEOps you will directly support the teams that deliver Airbnb's response to criminality and serious safety threats to our users and communities.
Support the Global Director LEOps in monitoring performance across the team.
Identify insights into operational gaps and risk vulnerabilities within LEOps and across Airbnb's global operations develop options to mitigate them.
Identify opportunities to deliver faster, more accurate outcomes to drive up safety and mitigate enterprise risk.
We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions.

Given Airbnb operates worldwide, this requires deep knowledge of how data privacy laws vary by country and how they affect what can and can't be shared with authorities.
8+ years of experience in complex, data driven delivery operations, with at least 3 years leading operational development.
you have led or supported globally distributed teams delivering complex operations within Trust and Safety.
Subject matter expertise in global data privacy laws affecting disclosures to law enforcement, and an established network across law enforcement and government authorities.
Executive presence with outstanding written, verbal, and presentation skills, and the ability to brief senior executives on sensitive, complex matters clearly and concisely.

This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

We strive to also provide a disability inclusive application and interview process.

Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.
If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com.

This listing is sourced directly from Airbnb's careers page and normalized into a canonical job model.