VyStar Credit Union

VyStar Credit Union

Member Solutions Representative

Jacksonville, FL - 100 W Bay St · Part-time

Sponsorship not specifiedDetected 1 day ago
RecruitingHRCustomer SupportMicrosoft Office

About the role

  • Part time positions start at a minimum of 30 hours per week.
  • To be considered, please complete the assessment within the allotted time.
  • If you don't receive it after applying, check your spam folder.

Requirements

  • The incumbent is required to complete all department defined Computer Based Training courses within 90 days from the hire date achieving a passing score of at least 80%.

Nice to have

  • A minimum of one-year prior office/clerical experience plus minimum of one (1) year prior collection, call center, and or customer service experience is required.
  • Familiarity with state and federal laws governing collection procedures are preferred.
  • Assuming the above minimum experience, an incumbent selected for this position would need three months to be fully functional in the job.

Skills

  • How to navigate through Atlas (Miser) and know the basic speed keys.
  • Basic desktop procedures for closing accounts.
  • Basic desktop procedures for waiving late or nsf fees.
  • Basic skip tracing skills
  • How to open or close checking and savings accounts.
  • Basic desktop procedures for placing flags on accounts and removal.
  • How to access PSCU and check balance, delinquency, statements, and history.
  • Proficient with Report Portal, Microsoft Office, and VeriFone
  • Nothing in this position description is an implied contract for employment.
  • The position description is intended to be an accurate account of the essential functions.
  • The functions are not all encompassing and are subject to change at any time by management.
  • Your resume will be carefully reviewed against the position requirements.
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This listing is sourced directly from VyStar Credit Union's careers page and normalized into a canonical job model.