H-E-B, L.P.

H-E-B, L.P.

Central Market Operations Manager- Austin

Dallas, TX, US

Sponsorship not specifiedDetected 735 days ago
Customer SupportLeadershipCommunicationMentoringFood Safety

About the role

  • Business Unit/Department Mission: Responsible for driving the business plans and strategies developed by the General Manager into day-to-day implementation and action plans as well as managing an optimal customer experience.
  • Recommends changes in alignment with the business strategy for maintenance area as well as across the entire store when appropriate.
  • Ensures business decisions align with GM and Central Market expectations.

Responsibilities

  • Solves common and complex business, Customer and Partner issues within established guidelines and by recommending appropriate variances.
  • Responds to Customer emergency issues, requests, and concerns and resolves Partner issues, requests, and concerns, including accidents, scheduling conflicts, etc.
  • Maintains store security and handles issues as they occur.

Requirements

  • Work Experience: - proven management and leadership experience - - of experience in a position responsible for handling sensitive people issues - emergency response situations - theft issues and other serious scenarios.
  • Ability to work without supervision and make independent decisions that reflect a strong understanding of the business, reflect the CM Partner/Customer focused culture and protect business interest..
  • Required - Licenses/Certifications: Physical Demands &
  • Ability to bend, reach, kneel, twist, and squat Ability to stand and walk for long periods of time Ability to push/pull heavy loads of 75 lbs.
  • This is not an exhaustive list of all duties, responsibilities, and skills required.
  • Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Company info

  • Provides a service to Customers and Partners by providing operational support, facility maintenance as well as leadership in absence of the GM and Directors.
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