PACS

Telematics Coordinator

PACS, United States of America · Full-time

Sponsorship not specifiedDetected 12 hours ago

Account ManagementExcelRadiologyLeadershipCommunicationMentoringOrganizational SkillsMicrosoft OfficeSharePoint

About the role

The Telematics Coordinator is a full-time member of the PACS Auto & Fleet team, sitting within the Telematics & Technology function and reporting directly to the Telematics & Technology Specialist.
This is a detail-oriented, high-accountability role for someone who is comfortable working within data-driven platforms, takes safety seriously, and excels at proactive follow-through in a fast-paced environment.
PACS is elevating healthcare by revolutionizing our approach to leadership and quality care.

Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.
Maintain accurate records of safety event volume, resolution status, and corrective action outcomes.
Deliver training on the telematics driver app to new and existing drivers across PACS facilities, ensuring each driver understands how to log in, navigate the platform, and respond to coaching events.
Support facility administrators and drivers with driver app questions, login issues, and platform navigation.
Partner with Regional Auto Program Managers to ensure driver app utilization is maintained on an ongoing basis across all facilities.
Maintain a real-time compliance tracker for device status and outstanding action items by facility.
Create and manage driver app accounts and fleet administrator accounts for new facilities and drivers across the portfolio.
Develop and maintain a scalable process for distributing driver login credentials to facilities.
Support facility administrators with account resets and platform access questions.
Partner with Regional Auto Program Managers to ensure telematics compliance is achieved and maintained within onboarding timelines and on an ongoing basis.

Education and/or Experience:
Experience in healthcare, post-acute care, senior living, or a multi-site operations environment preferred.
Join PACS: Elevate Healthcare with Us!
PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.
If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let's shape the future of healthcare!

2+ years of experience in a data coordination, operations coordination, fleet operations, or technology platform support role required.
Strong attention to detail with experience managing high volumes of data, tasks, or cases simultaneously required.
Comfortable working within software platforms and dashboards - able to learn new systems quickly required.
Excellent follow-through and organizational skills with a consistent, proactive approach to outreach and tracking required.
Clear written and verbal communication skills for working with facility staff required.
Proficient in Microsoft Office Suite (Teams, SharePoint, Excel, Outlook) required.
Experience with a telematics, fleet management, or dashcam platform preferred.
Background in fleet operations, transportation safety, or a compliance-focused role preferred.

Monitor telematics device connectivity and health across the full fleet - identifying offline devices, connectivity issues, and cameras requiring attention.

Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve.
If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS.
At PACS, we believe our employees are our greatest asset.

This listing is sourced directly from PACS's careers page and normalized into a canonical job model.