Remote
Coordinator, Payroll Client Services - AMER
Remote-AMER · Full-time
Stay score
odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- The Coordinator, Payroll Client Services is responsible for resolving customer payroll inquiries and supporting smooth payroll operations.
- Success at this level requires strong attention to detail, clear communication with customers, and the ability to follow structured operational processes.
- As Coordinators gain experience, they are expected to resolve a broader range of payroll inquiries independently and deepen their understanding of payroll systems and regulations.
Responsibilities
- Document issue details and resolution steps clearly.
- Follow internal workflows and support documentation to resolve cases consistently.
- Ensure accurate documentation of support tickets and case outcomes.
Compensation
- Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate.
Benefits
- flexible paid time off
- flexible working hours (we are async )
- 16 weeks paid parental leave
- budget towards co-working spaces, learning and wellness (including gym memberships)
- mental health support services
- home office budget & IT equipment
- As a global company, each country works differently, but some benefits/perks are for all Remoters:
- Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging.
- We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team.
- Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate.
Company info
- If you are energetic, curious, motivated and ambitious, be part of our world.
- At Remote we have international operations and a globally distributed workforce.
- Provide timely updates to customers regarding issue status and resolution timelines.
- Maintain professionalism and clarity in all written and verbal communication with customers.
Equal opportunity
- During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.
This listing is sourced directly from Remote's careers page and normalized into a canonical job model.