Amwell

Amwell

Senior Site Reliability Engineer

US - Remote · Senior

Sponsorship not specified$129k-$140kDetected 13 days ago
PythonBashPowerShellElasticsearchAWSGCPAzureTerraformAnsibleLinuxSite Reliability EngineeringIncident ResponseComplianceSystems EngineeringTCP/IPDNSHIPAA

About the role

  • For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide.
  • Our team is passionate about technology's role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all.
  • Brief Overview Senior Systems Engineer is an exciting and important role within the Engineering Architecture team at Amwell.

Responsibilities

  • Support production systems on platforms such as ESXi, Azure, AWS, and GCP
  • Design, develop, and maintain automation frameworks, scripts, and operational tooling to improve scalability, reliability, and operational efficiency across infrastructure and platform services.
  • Configure, maintain, patch, and troubleshoot Linux operating systems with basic knowledge of Windows operating systems
  • Develop and maintain Infrastructure-as-Code (IaC) solutions using tools such as Terraform, Ansible, and Puppet to support repeatable and standardized deployments.
  • Collaborate with peers as an accountable and supportive member of Amwell technology teams

Requirements

  • Strong experience with Infrastructure-as-Code and configuration management technologies including Terraform, Ansible, Puppet, or similar automation frameworks.
  • Experience with on-prem and cloud based virtualization platform compute and storage, such as ESXi, Azure, AWS and GCP
  • Experience with Elasticsearch/Logstash/Kibana analytics engine (ELK Stack)
  • Experience managing Identity and Authentication solutions including LDAP, Active Directory, and Multi-Factor Authentication
  • Experience supporting large-scale production environments with an automation-first operational mindset.
  • Build automation workflows for system provisioning, patch management, monitoring, configuration management, incident response, and operational remediation.
  • Strong scripting and software development skills using languages such as Python, Bash, or PowerShell, with experience building reusable automation tooling and operational integrations in hybrid cloud and on-premise environments.
  • Experience developing monitoring, alerting, and self-healing automation solutions.
  • Solid foundation of TCP/IP networking concepts

Nice to have

  • 5 or more years of experience managing Linux based systems, certifications a plus

Compensation

  • Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.

Benefits

  • Flexible Personal Time Off (Vacation time)
  • Competitive healthcare, dental and vision insurance plans
  • Paid Parental Leave (Maternity and Paternity leave)
  • Employee Stock Purchase Program
  • Tuition Assistance Program
  • In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance.

Company info

  • Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role.

This listing is sourced directly from Amwell's careers page and normalized into a canonical job model.