Envista

Customer Engagement Representative

United States of America, Wisconsin, Madison

Sponsorship not specified$22k-$27kDetected 8 days ago

CRMSalesExcelRecruitingHRCustomer SupportFDA RegulatoryResearchCommunicationTime ManagementMicrosoft OfficeRegulatory Affairs

About the role

This is a hybrid position (4 days per week on-site in Madison) and will require someone with great time management, customer service, and organization skills.
The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

Qualifies inbound marketing leads and schedules sales appointments.
Maintains open communication with the field sales team to ensure a seamless transition of leads from Marketing to Sales.
Effectively collaborates with multiple departments such as Marketing, Sales, Research & Development, and Regulatory Affairs when needed to support customer satisfaction.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
This individual must be able to function in a fast-paced environment, where priorities may change rapidly.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Proficiency in reading and interpreting documents in English required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This individual must be able to function in a fast-paced environment, where priorities may change rapidly. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
Skills and Abilities:
Self-driven and ability to quickly establish a high level of integrity and trust with customers required.

The ideal person will have great phone communication skills as well.
Strong business acumen including business management fundamentals required.
Proficient with Microsoft Office including Outlook, Word, and Excel (basic) required.
Proven success in quickly learning computer systems required.
Excellent data entry accuracy and strong attention to detail required.
Effective verbal and written communication skills in English required.
Proven success in prioritizing assigned work required.
Ability to gather, understand, and interpret information required.
Good analytical and conceptual thinking skills required.

At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.
$21.80 - $26.70 per hour
Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs.

The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.

The "EEO is the Law" poster is available at: http://www.dol.gov/ofccp/regs/ compliance/posters/pdf/eeopost.pdf.
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate.
Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes.
An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening.
Maintains a high level of product knowledge to support a high level of conversion rate from lead to appointment by providing prospective customers with consultations over the phone.

This listing is sourced directly from Envista's careers page and normalized into a canonical job model.