Symbotic

Symbotic

Manager, After Sales Finance

USA Wilmington, MA - HQ · Senior

Sponsorship not specified$125k-$172kDetected 120 days ago
Machine LearningProject ManagementSalesFinancial AnalysisForecastingBudgetingSupply ChainProcess ImprovementProcurementPerformance ManagementCustomer SupportLeadershipCollaborationProblem Solving

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odds of building a lasting career here

52Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role70
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 17 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 82%

Of 11 labor certifications old enough to have been used, 2 expired without the employer filing the next step. Median time from filing to decision: 503 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

18 transfer filings in the last year, covering 18 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.
  • This position will report to the Director, Operations Finance.
  • Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies.

Responsibilities

  • Lead the development and implementation of scalable business processes, governance frameworks, and operational tracking methodologies supporting service and warranty operations.
  • Partner closely with Service Operations, Supply Chain, Procurement, customer-facing teams, and leadership to drive operational excellence and business performance.
  • Identify operational challenges, perform root cause analysis, and lead problem-solving initiatives that improve service delivery, customer experience, and organizational effectiveness.
  • Lead cross-functional projects and strategic initiatives focused on process improvement, operational efficiency, scalability, and continuous improvement.
  • Develop operational and business performance metrics, reporting, and dashboards that provide visibility into warranty, service, supplier claim, and customer support activities.
  • Support forecasting, budgeting, operational analytics, and business planning activities related to after-sales operations.
  • Build strong partnerships with internal and external stakeholders to understand business needs and drive effective solutions.
  • As the Manager, After Sales Finance you will lead and help mature the after-sales finance function, supporting service operations, warranty-related financial activities, operational costing, forecasting, reporting, and financial governance processes.
  • You will partner closely with cross-functional stakeholders to develop scalable operational finance processes, improve financial visibility, and support strategic decision-making across the business.
  • The Finance organization partners across the business to support strategic decision-making, operational performance, financial planning, and scalable growth initiatives.

Requirements

  • Bachelor's degree in Business, Operations, Supply Chain, Engineering, Finance, or a related field.
  • Minimum of 8 years of experience in service operations, warranty management, aftermarket operations, customer support operations, manufacturing operations, operational finance, or related business environments.
  • Demonstrated experience implementing scalable business processes, operational governance frameworks, and performance management systems.
  • Proven project management experience leading complex cross-functional initiatives and driving organizational change.
  • Demonstrated ability to communicate effectively with executive leadership and influence decision-making across multiple stakeholder groups.
  • Up to 10% of travel may be required.

Nice to have

  • Prior people leadership experience preferred
  • Experience supporting business planning, operational reporting, forecasting, or operational finance activities strongly preferred.

Compensation

  • The base range for this position in the posted location is $125,000.00 - $171,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.

Company info

  • With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.
  • What we need
  • As the Manager, After Sales Finance you will lead and help mature the after-sales finance function, supporting service operations, warranty-related financial activities, operational costing, forecasting, reporting, and financial governance processes. You will partner closely with cross-functional stakeholders to develop scalable operational finance processes, improve financial visibility, and support strategic decision-making across the business. This position will report to the Director, Operations Finance.
  • What we do
  • With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain.
  • Experience working directly with customers or customer-facing teams and understanding customer service operations.

Visa & Work Authorization

  • do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status,
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This listing is sourced directly from Symbotic's careers page and normalized into a canonical job model.