Jobgether

Customer Service Representative, Commercial Auto Insurance

Sponsorship not specified$20k-$24kDetected 5 hours ago

ComplianceCRMProcess ImprovementCustomer SupportResearchCommunicationProblem SolvingOrganizational SkillsMicrosoft Office

About the role

You will serve as a key point of contact, helping agents and carriers navigate coverage questions, documentation, billing topics, and policy processes.
The position combines communication, problem-solving, and insurance expertise within a fast-paced remote environment.
Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

This position is listed on behalf of a partner company, who manages all applications and next steps.
Our partner is looking for a Customer Service Representative, Commercial Auto Insurance based in United States.
This role offers an opportunity to support a nationwide network of insurance professionals by delivering exceptional customer service and policy support.
You will collaborate with internal teams to ensure accurate, timely, and high-quality service delivery.
This opportunity is ideal for a detail-oriented professional who enjoys building relationships and improving customer experiences.
You will contribute to operational excellence while developing your expertise in commercial insurance processes and systems.

High school diploma or equivalent required.
Ability to analyze policy information, identify issues, and determine appropriate solutions.
Strong organizational skills with the ability to prioritize tasks and meet deadlines independently.
Proficiency with Microsoft Office and web-based systems, with the ability to quickly learn new technologies.
Review and process applications, binders, endorsements, and other policy documentation required for issuance.

Experience in commercial insurance, customer service, policy administration, or a related field preferred.
Commercial insurance experience, including workers' compensation knowledge, is a plus.

Commercial insurance experience, including workers' compensation knowledge, is a plus.

Comprehensive healthcare benefits, including medical, dental, vision, disability, and life insurance.
401(k) retirement plan with company match.
Paid time off and company holidays.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?

This listing is sourced directly from Jobgether's careers page and normalized into a canonical job model.