Procomservices

Procomservices

213019 Technical Support Analyst

Plano, TX, United States · Contract

Sponsorship not specifiedDetected 3829 days ago
SQLLinuxSIEMComplianceProject ManagementAuditingVendor ManagementCustomer SupportTCP/IPDNSNetwork MonitoringHIPAACommunication

About the role

  • Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
  • With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.

Responsibilities

  • The creation of documented solutions for both internal and external support web-pages
  • At least two years of full time experience in customer care/customer support.

Requirements

  • Proficiency in use of Linux operating systems.
  • Understanding of and/or experience with SIEM technologies.
  • Experience with one or more of Operating Systems (Linux, UNIX, Mac OS and Windows)
  • A strong working knowledge of networking, as well as installation, troubleshooting, upgrading, integration, protocols and client/server operations is required.
  • Industry or professional organization certifications in computing fields are not required but highly desirable (MCSE, Network +, Security +, etc.)

Nice to have

  • Bachelor's degree preferred, but not required

Company info

  • Application Development
  • Project Management
  • Quality Assurance
  • Business/Systems Analysis
  • Datawarehouse & Business Intelligence
  • Infrastructure & Network Services
  • Risk Management & Compliance
  • Business Continuity & Disaster Recovery
  • Security & Privacy
  • Contract Staffing (Staff Augmentation)
  • Permanent Placement (Staff Augmentation)
  • ICAP (Contractor Payroll)
  • Flextrack (Vendor Management System)

Visa & Work Authorization

  • PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES
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This listing is sourced directly from Procomservices's careers page and normalized into a canonical job model.