Noah Medical
Customer Education Manager - West Coast
Remote, United States · Senior
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About the role
- Our commercial organization is still in its early stages, so priorities can change quickly.
- Success here takes initiative, practical problem solving, and a commitment to seeing things through.
- Day In The Life Of Our Customer Education Manager:
Responsibilities
- Work closely with the Area Vice President to plan training, demonstrations, and account launches that support regional sales priorities and customer adoption.
- Lead initial account training and support the first day of cases. Document remaining training needs and hand responsibility for ongoing development to the assigned field team.
- Manage event logistics, equipment setup and testing, and preparation. Follow through after each event, meet deadlines, and use company resources responsibly.
- Strong clinical and technical knowledge, with the ability to explain complex concepts, teach adult learners, solve problems, and manage projects.
- Ability to work independently, build relationships across teams, adapt when priorities change, and follow through on commitments.
Requirements
- Ability to lift up to 30 pounds with or without reasonable accommodation.
- Bachelor's degree in a relevant field or equivalent professional experience.
- Proficiency with Microsoft Office and Google Workspace.
Nice to have
- Proximity to a major airport is preferred.
- Candidates based in San Francisco are preferred.
Compensation
- The Pay Range for this position is listed.
- Noah Medical offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.
- Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors such as location as permitted by law.
- Total compensation may also include additional forms of incentives. </spa
Benefits
- Noah Medical is building the future of medical robotics.
- 5+ years of experience in medical devices, biotechnology, pharmaceuticals, or healthcare, including 2+ years in clinical education, clinical specialist, training, or learning and development roles.
- You will help improve the customer experience and build education programs that grow with the company.
Company info
- Our next generation robotic platform targets early diagnosis and treatment of patients across multiple indications.
- We are looking for exceptional engineers and key team members.
- We are looking for talented, motivated and ambitious team members to revolutionize robotic surgery.
- Our incredibly talented team of engineers, innovators, and industry leaders bring years of experience from the top healthcare companies in the world, including: Intuitive, Auris, Stryker, Johnson & Johnson, Boston Scientific, Verb Surgical, Mako, Think Surgical, Medrobotics, and Hansen.
- Create and update approved training materials, assessments, and digital learning resources with partners across the company.
This listing is sourced directly from Noah Medical's careers page and normalized into a canonical job model.