University of Mount Union

University of Mount Union

Senior Learning Technologist and AI Analyst

Union College, Schenectady, NY · Senior · Full-time

Work authorization requiredDetected 27 days ago
LLMsAdobe Creative SuiteAccessibilityProject ManagementLeadershipCommunicationCollaborationProblem Solving

About the role

  • This job is perfect for someone who is curious, self-directed, and proactive: a person who stays current in the field, brings forward ideas for faculty development, and helps carry promising ideas from concept to implementation.
  • The equipment and software can be learned on the job.
  • E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

Responsibilities

  • Serve as the senior technical lead for Moodle, troubleshooting complex issues across enrollments, gradebooks, quizzes, rubrics, permissions, course setup, and academic workflows.
  • Coordinate with the Moodle hosting vendor, ITS, the Registrar, and other partners on upgrades, data feeds, provisioning, integrations, and cross-system troubleshooting.
  • Hire, train, and supervise approximately five Digital Innovation Student Liaisons (DISLs) who staff the Production Studio and support its faculty and student users.
  • Partner with faculty on course and program work involving the LMS, integrated tools, and the Production Studio.
  • Build custom, FERPA-compliant AI tools and workflows, including on institutionally controlled infrastructure where appropriate, to address specific teaching and student-support needs.
  • Perform other related duties as assigned.

Requirements

  • Excellent written and verbal communication, with the ability to translate between technical and non-technical audiences (faculty, ITS, the Registrar, vendors, and senior leaders).
  • Familiarity with audio, video, podcasting, or studio production workflows is helpful but not required.
  • advanced study in education, instructional design, learning sciences, or educational technology preferred.
  • Advanced experience with learning technology administration, including tier-3 LMS support, third-party tool integrations, SIS troubleshooting, and work with external hosting vendors.
  • Experience with faculty development, change management, or training in teaching and learning technologies in higher education.
  • Working knowledge of student-centered pedagogy, learning design, and accessibility, sufficient to collaborate with instructional designers and engage credibly with faculty on teaching.
  • Current understanding of generative AI's capabilities, limitations, and role in education.
  • Ability to guide faculty on when to use AI, when to design around it, and how to build students' capacity to evaluate AI inputs and outputs.
  • Ability to build custom AI tools and workflows within Union's supported AI suite (Gemini, Gems, NotebookLM), with attention to FERPA, data privacy, and institutional data governance.
  • Ability to lead strategic evaluation of additional AI platforms, whether commercial or open-source models hosted on Union infrastructure, weighing fit, risk, and trade-offs against institutional values and a human-centered commitment.
  • Familiarity with audio, video, podcasting, or studio production workflows is helpful but not required. The equipment and software can be learned on the job. This role works in partnership with the ITS Learning Environments (LE) team, who maintains the A/V hardware and handles repairs and replacement.
  • Experience hiring, training, and supervising student employees, or leading small teams to deliver on a service portfolio.

Nice to have

  • Master's degree, or Bachelor's with 5+ years of relevant experience
  • We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications.
  • We encourage you to apply, even if you don't believe you meet every one of our preferred qualifications.

Compensation

  • The annual salary range for this position is $78,000-$80,000.
  • The stated hiring rate/range represents the College's good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
  • Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training.
  • We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications.
  • We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path.

Benefits

  • Generous Vacation, Sick, and Personal Time
  • Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
  • Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
  • Pre and Post Tax participation in a 403(b) Retirement Plan
  • Salary Continuation Program in the event of Disability
  • Tuition programs
  • Administer third-party teaching and learning tools and LTI integrations with Moodle vendor, including (but not limited to) Perusall, Gradescope, Panopto, Namecoach, Brickfield Accessibility Toolkit, and Zoom.
  • Provide the escalation point for learning technology issues that exceed first- and second-tier support.
  • Lead proactive stewardship across the learning technology portfolio through documentation, workflow refinement, risk identification, testing, and knowledge base development.
  • Partner with ITS Learning Environments (LE), who maintains and replaces the studio's A/V hardware, on repairs and equipment planning.
  • In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

Visa & Work Authorization

  • E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
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This listing is sourced directly from University of Mount Union's careers page and normalized into a canonical job model.