Vapi

Vapi

Solutions Engineer - NY

New York · Mid

Sponsorship not specifiedDetected 99 days ago
LLMsAI OrchestrationOutbound SalesVoIP

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odds of building a lasting career here

34Risky
Cap-exempt (no lottery)0
Sponsors this role68
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

10 transfer filings in the last year, covering 10 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

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About the role

  • - Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
  • - Trusted by 1 million developers building the future of voice agents

Responsibilities

  • Shadow enterprise calls, understand our voice-agent architecture, and start building fluency across telephony, LLM orchestration, integrations, and contact center workflows.
  • 60 Day: Own technical discovery and demos for active enterprise deals. Partner closely with AEs on account strategy, build customer-specific demos, help design POCs, and answer technical questions clearly and honestly.
  • 90 Day: Lead the technical side of enterprise deals from first call through close and go-live. Create reusable artifacts for the team, document integratio n patterns and common objections, and feed repeated product gaps back to engineering and product.
  • Commit and follow through - We finish what we start and build trust by being people others can count on.
  • Build something worthy of love
  • We finish what we start and build trust by being people others can count on.
  • We operate as one team. We share credit, own mistakes together, and support each other when things get hard.

Requirements

  • You have 4+ years in a technical customer-facing role, such as pre-sales engineering, solutions architecture, customer engineering, or similar.
  • You have experience with voice, telephony, or contact center infrastructure, such as SIP, Twilio, Genesys, Five9, or similar systems.

Compensation

  • Real stake: We offer a competitive salary and excellent equity ownership

Benefits

  • Real stake: We offer a competitive salary and excellent equity ownership
  • Comprehensive health coverage: medical, dental, and vision plans
  • Flexible time off: take what you need
  • More: catered meals, transportation, gym, and a $10k annual L&D budget

Company info

  • The fastest path to customer value usually wins. - Seek raw input - We go directly to customers, data, and teammates instead of relying on summaries or assumptions. - It's our problem - We operate as one team.
  • You're energized by technical sales: discovery, architecture, POCs, objection handling, and helping customers get live.
  • Build something worthy of love - Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.
  • Seek raw input - We go directly to customers, data, and teammates instead of relying on summaries or assumptions.
  • Vapi is moving deeper into enterprise customers, where buyers are technical and evaluations depend on clear architecture, credible demos, and working POCs.
  • Customers want to understand how Vapi fits into real production workflows like IVR replacement, outbound dialing, agent-assisted support, appointment scheduling etc.
  • This is one of our first Solutions Architect hires, with real scope to shape how we sell, demo, document, and bring enterprise customers live.
  • Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.
  • We go directly to customers, data, and teammates instead of relying on summaries or assumptions.
  • What We Offer:

This listing is sourced directly from Vapi's careers page and normalized into a canonical job model.