Juul Labs
Senior Site Reliability Engineer
Remote - United States; United States of America · Senior
No sponsorship$185k-$227kDetected 171 days ago
PythonBashPowerShellGitAWSGCPCloud PlatformsKubernetesTerraformCI/CDGitHub ActionsLinuxDevOpsSite Reliability EngineeringPlatform EngineeringRESTCybersecuritySIEMCustomer SupportTCP/IPVPNLoad BalancingResearchCommunication
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odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Work with talented, committed and supportive teammates - Equity and performance bonuses.
- We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance.
- LI-remote SALARY RANGES: Salary varies by role, level and location, and is dependent on the cost of labor in a given geographic region among other factors.
Responsibilities
- Design, deploy, and maintain enterprise-scale Nutanix AHV clusters and Prism Central for multi-cluster management
- Develop automation scripts using Nutanix REST APIs, Python SDK, PowerShell, and Terraform for infrastructure-as-code
- Create and manage VM templates, golden images, and standardized deployment catalogs for consistent provisioning
- Design disaster recovery solutions using Leap, Protection Domains, cross-cluster replication, and metro clustering
- Implement network micro-segmentation using Nutanix Flow and configure RBAC, encryption, and security hardening
- Configure high availability, VM affinity rules, QoS policies, and optimize performance for mission-critical workloads
- Manage AHV networking with OVS bridges, VLANs, bonds, LACP and implement resource reservations and workload balance.
- Architect and implement multi-cloud solutions ensuring high availability, scalability, and disaster recovery
- Design AWS Organizations and GCP Organization hierarchies with consolidated billing, IAM policies, and centralized governance
- Configure and manage AWS Systems Manager (SSM) including Session Manager, Run Command, State Manager, and Automation for centralized fleet operations
Requirements
- 8-12+ years infrastructure experience with 8+ years in Nutanix HCI and enterprise cloud AWS/GCP)
- Bachelor's or master's degree in computer science/IT
- All applicants must have authorization to work for Juul Labs in the US.
- Expert-level proficiency with Nutanix CLI (nCLI and acli) for advanced operations, troubleshooting, and automation
- Expert-level proficiency with AWS CLI, GCP CLI, SDK, boto3, and Python for advanced automation and infrastructure orchestration
- Expert-level skills in Python, PowerShell, Bash scripting, infrastructure-as-code (Terraform/CloudFormation), and container orchestration (Kubernetes, EKS/GKE)
- Proven experience managing enterprise-scale environments, hybrid cloud migrations, disaster recovery, and L3 critical incident management
- Strong networking knowledge (TCP/IP, VLANs, routing, VPN), security hardening, and compliance frameworks (ITIL)
- Strategic thinker with exceptional analytical and troubleshooting abilities for complex multi-layer infrastructure issues
- Excellent communication skills to translate technical concepts to executives and non-technical stakeholders
- Calm under pressure during critical outages with meticulous attention to security, compliance, and configuration management
- Self-motivated continuous learner committed to staying current with evolving cloud technologies and automation opportunities
- Available for on-call rotations with strong documentation skills and customer service orientation
- Professional, GCP Professional Cloud Architect, Terraform
Nice to have
- Plus biannual discretionary performance bonuses
- Certifications (plus): Nutanix NCP/NCAP, AWS Solutions Architect Professional, AWS DevOps
Compensation
- Salary varies by role, level and location, and is dependent on the cost of labor in a given
Benefits
- Equity and performance bonuses.
- Cell phone subsidy, commuter benefits and discounts on JUUL products
- Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
- Lead L3 troubleshooting using advanced diagnostics, log analysis (CVM, Genesis), NCC health checks, and cluster service resolution
Company info
- Juul Labs's mission is to transition the world's billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products.
- We have the opportunity to address one of the world's most intractable challenges through a commitment to exceptional quality, research, design, and innovation.
- Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.
- We are a diverse team that is united by this common purpose and we are hiring the world's best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals.
- If the opportunity to build your career is compelling, read on for more details.
- 401(k) plan with company matching
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This listing is sourced directly from Juul Labs's careers page and normalized into a canonical job model.