Array

Array

Account Manager

Remote - USA or Canada · Full-time

Sponsorship not specifiedDetected 13 days ago
CRMAccount ManagementNegotiationCustomer SuccessLeadershipCommunicationProblem SolvingTime Management

About the role

  • As a remote-first company, we're focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space.
  • AMs will work collaboratively with Customer Success Managers, Sales AEs, Product, Engineering, Marketing, Finance and leadership to hit growth targets by driving wider adoption of Array's products.
  • Pay Transparency: $120,000 + for base salary, depending on experience, this role will also have a commission structure.

Responsibilities

  • Develop and nurture long-term relationships with key clients through regular communication, proactive outreach, and deep understanding of the clients goals
  • Become a trusted escalation point for clients to help manage key situations, overcome critical challenges and ensure success of collaborative client projects
  • Manage renewal cycles / contract negotiation by successfully balancing the needs of both the client and Array

Requirements

  • Develop a very strong understanding of Array's value propositions and become fluent with key product use cases and applications

Nice to have

  • 5+ years of experience in B2B2C/B2B Account Management
  • A proven track record of meeting and exceeding sales/growth targets
  • Excellent communication and interpersonal skills
  • Strong business acumen and understanding of sales cycles
  • Strong negotiation skills
  • Problem-solving and analytical skills to identify and address client challenges
  • Strong organizational and time management skills to prioritize tasks and meet deadlines
  • Proficiency in CRM systems to manage client data and track sales activity

Compensation

  • $120,000 + for base salary, depending on experience, this role will also have a commission structure.
  • Full time employee compensation includes an Incentive Stock Option (ISO) grant, subject to Board approval.

Benefits

  • Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
  • Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
  • 100% 401k match up to 4% with immediate vesting
  • Generous and competitive parental leave for all parents
  • Commuter benefits for those who choose to go into our New York City or San Francisco office spaces

Visa & Work Authorization

  • al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status

This listing is sourced directly from Array's careers page and normalized into a canonical job model.