Okta

Okta

Principal Delivery Success Manager

Toronto, Ontario, Canada · Principal

Sponsorship not specified$123k-$169kDetected 9 days ago
JavaScriptPythonJava.NETNginxMachine LearningStakeholder ManagementSalesLoad BalancingCommunicationCollaboration

About the role

  • Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI.
  • This is an opportunity to do career-defining work.

Responsibilities

  • Develop delivery capability across the assigned partner portfolio.
  • Communicate to multiple partners and Executive level the technical and/or functional level of a situation
  • Guide partners through the Service Delivery Partner maturity model.
  • Support partners pursuing product specializations (OWI, Auth0, Workflows, etc.).
  • Encourage partner certification and skill development.
  • Review and validate partner go-live submissions.
  • Serve as the delivery advisor for sales teams when identifying partners for deployments.
  • Recommend partners based on capability, specialization, and deployment complexity.
  • Assist in identifying partners capable of supporting complex customer architectures.
  • Track ecosystem capability trends across assigned partners.

Requirements

  • Strong understanding of technical design, configuration, and troubleshooting of Okta services
  • 10+ years of experience in enterprise software delivery, professional services, or partner success roles.
  • 10+ years of experience providing consulting or developer services in a post-sales role
  • 10+ years of experience performing hands on technical design, configuration, and troubleshooting of Okta service
  • Strong understanding of identity and access management concepts.

Skills

  • Your actual salary will depend on factors such as your skills, qualifications, and experience.

Compensation

  • The annual base salary range for this position for candidates located in

Benefits

  • Identify gaps in partner expertise or geographic coverage.

Company info

  • Capture delivery feedback from Professional Services and customers.

This listing is sourced directly from Okta's careers page and normalized into a canonical job model.