NOCD

NOCD

Intake Specialist (Part-Time)

Remote (Chicago, Illinois, US) · Part-time

Sponsorship not specifiedDetected 27 days ago
SalesCustomer SupportCommunication

About the role

  • Member Advocates (Intake Specialists) represent the first impression of NOCD and your role would be to provide an extraordinary customer experience while communicating the services we have to offer.
  • As a member of the Intake team, you will be responsible for inside sales, as well as patient advocacy.
  • The Member Advocate is responsible for selling tele-therapy services to consumers who contact us via phone, text, and email, and completing the intake process to confidently and accurately get them started on the road to treatment.

Responsibilities

  • Job duties include inside sales of tele-therapy services, appointment coordination, registering and scheduling of therapy appointments as well as post-sales support.
  • Today, NOCD manages the largest community of OCD patients in the world-and we're just getting started.

Nice to have

  • Tell us why you'd be a good fit.
  • A well written cover letter helps us understand who you are and what you want to be, and a resume tells the story of where you've been.

Benefits

  • About NOCD NOCD is an award-winning digital health company focused on identifying people with obsessive-compulsive disorder (OCD) and managing them using evidence-based treatment.
  • OCD affects over 181 million people globally and is ranked by the World Health Organization as one of the top 10 most disabling conditions.
  • Members can access licensed mental health professionals with specialized training in OCD, receive video-based teletherapy, and engage with tech-enabled tools and moderated communities for continuous support.
  • This is a goal-oriented team environment at a fast-growing company where we are all united in providing a top-notch patient experience.

This listing is sourced directly from NOCD's careers page and normalized into a canonical job model.