Sony
Order & Collections Analyst
Toronto · Full-time
Sponsorship not specified$44k-$58kDetected 19 days ago
ExcelSAPSupply ChainLogisticsERPCustomer SupportCommunicationProblem SolvingMicrosoft Office
About the role
- Sony Electronics Inc. is looking for the risk-takers, the collaborators, the inspired and the inspirational.
- In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly "Free Fridays", and early shutdowns on Fridays throughout the year (including half-days during the summer).
- This role is a fixed‑term position for approximately 9 months to provide coverage during an employee's pregnancy and parental leave.
Responsibilities
- Process and maintain customer orders, including order entry, updates, price validation, IDOC corrections, basic issue resolution, and order tracking in accordance with established procedures.
- Perform collections follow-up, cash application support, and account reconciliation by monitoring outstanding receivables, confirming payment status, applying payments accurately, and escalating discrepancies for resolution.
- We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe.
Requirements
- 1 year of experience in customer service, order processing and/or supply chain management.
- Proficiency in Microsoft Office suite, especially Excel, Word and Power Point.
- Strong verbal and written communication skills, ability to work both independently and in a team environment, strong organizational, analytical and problem solving
- Knowledge and use of SAP- Sales and Distribution Module
- Ability to work with multiple stakeholders across business lines to accomplish shared goals
- For reasonable accommodation requests, please contact us by email at talenthelp@am.sony.com, or you can mail your resume to: Sony Electronics, Human Resources Department, 16535 Via Esprillo, San Diego CA 92127.
- Please indicate the position you are applying for.
Nice to have
- Bachelor's Degree preferred
Compensation
- The anticipated base pay range for this position is $43,859 to $58,478.
Benefits
- In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion.
- The anticipated contract end date will align with the conclusion of the leave period.
Company info
- Support order fulfillment by coordinating with Business Units, Sales, Logistics, and internal teams to confirm inventory availability, manage expedited or special requests, provide Proof of Delivery, and communicate timely updates to customers.
- Join us on our mission to fill the world with emotion through the power of creativity and technology.
Visa & Work Authorization
- ants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status,
This listing is sourced directly from Sony's careers page and normalized into a canonical job model.