Skedda
Director, Revenue Operations (Hybrid / Boston, MA)
Boston, MA · Director
Sponsorship not specifiedDetected 12 days ago
A/B TestingProject ManagementStakeholder ManagementHubSpotSalesforceLead GenerationPipeline ManagementForecastingPerformance ManagementCustomer SuccessIntercomLeadershipCommunicationMentoring
About the role
- You'll serve as the connection between our GTM teams, Product, Finance, and Leadership, ensuring that our operating model is supported by clean systems, reliable data, thoughtful automation, and actionable insights.
- This is a leadership role, and it's also a builder role.
- We're looking for someone who is genuinely excited by what's now possible with tools like Claude, ChatGPT, Codex, agents, automation workflows, and internal tooling - and who can move beyond experimentation to practical, measurable business impact.
Responsibilities
- We're seeking an experienced, technically strong operations leader to lead our Revenue Operations function and drive AI-enabled operational transformation across the company.
- This role will own the systems, data, analytics, processes, and internal technology that help our business scale efficiently.
- In addition to leading the Revenue Operations team, you'll identify, design, and operationalize AI-enabled improvements across the business.
- Lead and develop the Business Operations team, including team planning, prioritization, coaching, performance management, and execution.
- Partner closely with Sales, Marketing, Customer Success, Product, Finance, and Leadership to identify operational gaps and build scalable solutions.
- Build a high-trust, high-output team culture with strong documentation, clear ownership, and a bias toward practical execution.
- Own the roadmap for AI-enabled operational transformation across the business, while translating high-level AI opportunities into practical, measurable business outcomes.
- Improve the systems and processes that support lead generation, pipeline management, attribution, customer lifecycle operations, forecasting, reporting, and revenue planning.
- Own and evolve the internal systems architecture, including the implementation, integration, and ongoing improvement of core business applications.
- Partner with GTM leaders to improve funnel visibility, process efficiency, handoffs, data quality, reporting, and operational execution.
Nice to have
- Set the operating rhythm for BizOps, ensuring the team is focused on the highest-impact work across systems, analytics, revenue operations, internal tooling, and cross-functional initiatives.
- Ensure proper prioritization of cross-functional projects by balancing departmental needs with broader company strategy.
- Identify opportunities to use AI, automation, agents, and internal tools to improve workflows across go-to-market, customer operations, finance, product operations, and internal reporting.
- Ensure the company's systems and processes are scalable, well-documented, and aligned to business priorities.
- Ensure consistent, reliable, and actionable business reporting for Leadership and the Board.
- Translate complex data stories into clear insights that executives and functional leaders can act on.
- 6-10+ years of relevant experience in business operations, revenue operations, GTM systems, GTM engineering, business systems, analytics, strategy & operations, or a related field.
- 2+ years of people management experience
Skills
- Evaluate, pilot, and operationalize AI tools and agentic workflows that improve speed, quality, consistency, and scalability.
Compensation
- Competitive salary, benefits package, and paid time off
Benefits
- Competitive salary, benefits package, and paid time off
- Be empowered to leave a significant mark on the company and the customers
- We place a lot of value on collaborating asynchronously across time zones but also understand the benefits of working together in person.
Company info
- We're an international team from 20+ countries with a growing presence in Boston.
- Our team has doubled in size in the last year and continues to grow quickly.
- At Skedda, we take feedback from customers seriously and constantly iterate to improve our product.
- We're a self-driven, curious, down-to-earth group of people who know how to balance moving quickly while maintaining a high bar for quality.
- Every team member at Skedda embodies our six core virtues:
- We are a community
- Quality is at our core
- Take ownership
- Tackle hard problems
- Be curious
- We're growing fast with a lot of new opportunities ahead!
- To learn more, please visit https://www.skedda.com/careers and https://www.allbooked.com/about.
This listing is sourced directly from Skedda's careers page and normalized into a canonical job model.